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Flash Player 26.0 r0 not working on newest Firefox Update

New Here ,
Aug 19, 2017 Aug 19, 2017

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I got a new Update on Firefox today and suddenly Flash Player just crashed all the time. It didn't let me even load it once.

I uninstalled it and reinstalled it like 3 times and tried everything that I could find on Google, but nothing worked.

In Chrome it works fine, but I am not really good with this browser and actually wanted to stick with Firefox.

Anybody else has this or does anybody have any tips?

Edit: I use Firefox since 10 years and I did have similar problems, but they were easily resolved by just reinstalling it, but this time nothing works. I keep getting immediatley "Flash Player 26.0 r0 not working" and a crash report.

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New Here ,
Aug 20, 2017 Aug 20, 2017

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yesterday I installed a new update for my graphiccard and then it worked fine, but now i have the same issue again...

somebody... please? 😕

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Adobe Employee ,
Aug 21, 2017 Aug 21, 2017

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If you haven't rebooted the computer since the problem started, that's a great place to start.  Actually power it down for a few seconds t o allow all the hardware to fully discharge and reset.

If the problem persists, a crash report would be useful.

In Firefox, go to about:crashes

Right-click on the first couple links and choose Open in new Tab

Copy the addresses from those tabs and paste them into a reply here.  I'd be happy to take a look.

Thanks!

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New Here ,
Aug 22, 2017 Aug 22, 2017

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Hello!

For some links i get this: About Throttling

And this one is also one of the other links: [@ ss2osd.dll@0x4f69] - Firefox 55.0.2 Crash Report - Report ID: 8841a7c5-826e-4c83-9daf-5aff6117082...

hope this helps

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Adobe Employee ,
Aug 22, 2017 Aug 22, 2017

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If you get about:throttling, just type about:crashes in the address bar, and it will proceed and submit it.

The crash you're seeing is in the Realtek audio drivers, typically for the built-in sound card on your motherboard.

I'd recommend grabbing the latest copy of Realtek drivers off of the ASUS support site.

Official Support | ASUS Global

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