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Flash Player blocked, prompted to download

Community Beginner ,
May 08, 2020 May 08, 2020

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I've uninstalled the older version and downloaded latest version, and it indicates that the download is complete, but Flash is not showing up in my applications, only the download dmg link.  I am trying to use a photo site (Smilebox) that normally allows me to download my creations, but I keep getting blocked by the message that Adobe Flash needs to be updated.  I've sent my log files in another post and am hoping for a solution, as I've followed all the recommendations from Adobe support, and they suggested I go to the community.

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Adobe Employee ,
May 08, 2020 May 08, 2020

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I moved your post to a new topic, as it's different from the topic you posted to.

 

Flash Player is a browser plugin, it's not an Application, thus isn't saved to the Applications directory.

 

All browsers disable/block Flash by default.  If the browser detects the site requires Flash, it'll prompt the user to allow/enable Flash.  If the browser can't detect the site requires Flash, it won't prompt the user to allow/enable Flash.  This communication is between the browser and the site.  Flash Player isn't involved here.

 

https://helpx.adobe.com/flash-player.html has links to troubleshoot Flash in the various supported browsers.


If the troubleshooting steps don't work, please provide the following:

 

  • operating system, including version
  • browser, including version
  • direct link to content that isn't working
  • screenshot of error displayed when attempting to view Flash content.

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