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Flash player bug on Firefox

New Here ,
Sep 23, 2020 Sep 23, 2020

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I tried to use flash player on firefox but It seems that there should be a bug in flash player, the picture is magnified and I can’t see the whole picture. I used flash player to do homework but I cannot read the question and check the answer.

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correct answers 1 Correct Answer

Adobe Employee , Sep 28, 2020 Sep 28, 2020
For completeness, this is a bug introduced in Firefox 81.    Here's the Firefox bug:  https://bugzilla.mozilla.org/show_bug.cgi?id=1667267

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Adobe Employee ,
Sep 23, 2020 Sep 23, 2020

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Flash Player is extensively tested on all supported platforms, including Firefox.  This is the first report of this issue I've seen.  While it's possible to be a Flash Player issue, isolated issues usually tend to be system specific.


Right-click on the content to display the Flash Player context menu and verify that `Show All' is selected and the content isn't zoomed in.

 

Please provide a direct link to content that isn't working, assuming it's publicly available.


I also recommend reporting this issue to the content provider.

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Adobe Employee ,
Sep 23, 2020 Sep 23, 2020

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Yeah, it could be a few things, but zooming out and/or trying different browsers is probably your best option.  It's unlikely that it's Flash per-se, but probably a combination of how scaling is working at the intersection of your browser, operating system, display and how this particular site is built.

 

For a more specific recommendation, some details would be helpful: 

https://forums.adobe.com/thread/1195540

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Adobe Employee ,
Sep 24, 2020 Sep 24, 2020

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Any chance you're on Firefox 81 on Mac?  It looks like they broke something in their latest update.  It's working as expected in Firefox 82 nightly.

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Adobe Employee ,
Sep 28, 2020 Sep 28, 2020

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For completeness, this is a bug introduced in Firefox 81. 

 

Here's the Firefox bug: 

https://bugzilla.mozilla.org/show_bug.cgi?id=1667267

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Adobe Employee ,
Oct 06, 2020 Oct 06, 2020

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This has been fixed in Firefox 81.0.1, https://www.mozilla.org/en-US/firefox/81.0.1/releasenotes/.

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