The most likely cause is problematic graphics drivers. If you disable hardware acceleration and the problem goes away, then find the latest drivers for your graphics hardware, and re-enable hardware acceleration for optimal performance. If the problem comes back, you'll need to disable hardware acceleration again, and wait for a future driver update.
Instructions on how to do this are in the video troubleshooting guide, below:
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html
If disabling hardware acceleration doesn't help, the Firefox crash report should tell me what's going on.
I *would* highly recommend that you upgrade to 64-bit Firefox. (You get 32-bit Firefox by default.) You'll get a much better experience from Flash and Firefox in terms of stability, performance and security. Just choose the English download in the 64-bit Windows column.
https://www.mozilla.org/en-US/firefox/all/
Moving to 64-bit Firefox will solve the vast majority of common Flash/Firefox crashes.
If the problem still persists at that point, links to a couple crash reports should tell us what's going on.
In firefox, go to: about:crashes
Click the first couple links to submit them (you don't have to wait for the report to display), then right-click on the submitted links, choose Copy Link Location, and paste them in a reply here. I'd be happy to take a look.
Thanks!
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