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Flash Player doesn't work - Windows 10 - Microsoft Edge

New Here ,
Jul 10, 2017 Jul 10, 2017

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Hello,

like written in the title I have some Flash Player issues on Windows 10 with Microsoft Edge. I've already tried the step by step instructions to solve the Problem and also the troubleshoot advises like "Delete all Flash Player browsing data" or "Remove Flash Player Cache", but still it isn't working When I try to open some pages which requires Flash Player they doesn't appear properly, like Images are shown with "X" or White/green Screens appears and so on. When I checked the Flash Player here on this pages, it is said that it is disabled, but I verified it and it's always on, here an example:

FLASH PL.jpg

Also the Animation below isn't working as well..

2017-07-10.png

This Problems appeared some weeks ago. (I'm not sure if this Problem is related with the new update on Windows 10..)

Hope we can find a solution,

Tomas7

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Adobe Employee ,
Jul 10, 2017 Jul 10, 2017

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New Here ,
Jul 12, 2017 Jul 12, 2017

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did everything that was part of the solution still the same problem persists

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Adobe Employee ,
Jul 12, 2017 Jul 12, 2017

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Hi,

What version of  Windows 10 OS are you using? To check the version installed go to Settings > System > About.

Thanks!

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New Here ,
Jul 25, 2017 Jul 25, 2017

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I went trough the first link and indeed, the puzzle Piece unlocks the Flash Player on certain Websites and after I went through the second link the Animation worked:

2017-07-25.png

But still, there are some Websites which doesn't work and are without the puzzle Piece and where I can't follow step nr. 4 because there isn't such a text. (If the puzzle piece is not visible on the page, look for a ‘Download Flash’ or ‘Enable Flash’ link/button, or similar text/button on the page.  Clicking on the link/text will display the ‘Adobe Flash content was blocked’ window, from step 2.)

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Adobe Employee ,
Jul 20, 2017 Jul 20, 2017

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You're describing a wide variety of symptoms, and some are strange and/or interesting.  If you want to get a useful answer, we're going to have to talk in specifics.

Screenshots would be really useful, as would links to examples that demonstrate the problem.

How to create a screenshot in the Adobe forums:

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

To give you any useful advice, I'm going to need to know more about your computer and browser:

https://forums.adobe.com/thread/1195540

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New Here ,
Jul 25, 2017 Jul 25, 2017

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I'm using;

  • Windows10 Home
  • Version 1703
  • Microsoft Edge 40.15063.0.0 (is this the Version you asked for?)
  • I assume I have the latest Version of Flash Player, I tried to verify on this page and clicked for install the latest Version so..Flash Player Help
  • Like I've written above, certain Websites just doesn't load/appear properly. For those who have this puzzle Piece it works, but some Websites doesn't have neither this or a link to activate Flash Player. Here is one of the examples:

2017-07-25 (1)_LI.jpg

This is the Website: bear71.nfb.ca/

https://www.google.it/

Thanks!

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Adobe Employee ,
Jul 25, 2017 Jul 25, 2017

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But still, there are some Websites which doesn't work and are without the puzzle Piece

Microsoft's click-to-play implementation is on a per-site basis.  Meaning the 'allow Flash' setting only works on the site where you selected.  In comment #5 you allowed flash on adobe.com, therefore, it'll work on adobe.com.  you'll need to enable it on other sites to view Flash content

but some Websites doesn't have neither this or a link to activate Flash Player.

Please see Extending User Control of Flash with Click-to-Run - Microsoft Edge Dev BlogMicrosoft Edge Dev Blog​ for more information on Edge's implementation of click-to-play, and what to look for in a site to trigger the 'Flash content was blocked' dialog window.  Unfortunately, it's not always obvious how to trigger the 'Flash content was blocked' dialog window to give users the option to 'allow Flash'.  For the site in your screenshot, clicking 'Adobe.com' link will trigger it:

Capture.JPG

This implementation is from Microsoft, not Adobe. I would recommend contacting Microsoft (support.microsoft.com) if you have comments on it.

The Microsoft blog post I link to has more information on ways to 'identify' the content on the page that will trigger the 'Flash content was blocked' window.  If it's not there, then the site doesn't comply with Edge's click-to-play implementation and they are the ones that need to fix their site.  You can notify the site directly, or report it to Microsoft.  Per the blog post I link to, "If the website you are visiting is trying to show you Flash content and you do not see the puzzle piece in the address bar please click the Ellipses, go to “Send Feedback” in the menu, then “Report site issue”, and write in the description that you believe this site is not working due to Flash Click-to-Run."  You can contact the site directly and inform them that their site does not comply with Edge's click-to-play implementation resulting in Flash not working, or alternatively, you can report the site to Microsoft, as per the instructions in their blog post

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