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Flash player was installed on my computer. But it doesn't work properly on my 2 computers. I don't know if the problem is with the flash player or the internet provider. My Chrome and Flash Player are up to date.
''You have version 32,0,0,414 installed''
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My guess is that you just need to enable Flash Player in the browser:
https://helpx.adobe.com/flash-player.html
Beyond that, to give you any useful advice, I'm going to need to a more detailed description of the problem.
https://forums.adobe.com/thread/1195540
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I am sure that flash will no longer be suported after December 31 2020.