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Flash player install - PowerPC appications are no longer supported?

Community Beginner ,
Nov 08, 2017 Nov 08, 2017

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Cannot upgrade Flash player on Mac OSX 10.11.3 getting Error Msg – You can't open the application "installer" because PowerPC applications are no longer supported.

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Community Beginner , Nov 09, 2017 Nov 09, 2017
Ok figured out the reason it wasn't playing the video. I changed my IP to a US address and it played. So it's not available to play in Canada.Thanks for your help!

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Adobe Employee ,
Nov 08, 2017 Nov 08, 2017

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Hi,

Which browser are you using?

What url are you using to download the latest version of Flash Player?

How are you trying to upgrade Flash Player?

Please post a screenshot of the issue you are observing.

To get the latest version of Flash Player, please go to Adobe Flash Player Install for all versions page.

Thanks!

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Community Beginner ,
Nov 09, 2017 Nov 09, 2017

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Hi Thank you I downloaded the version from the link you sent and it installed correctly. The problem is the video still isn't playing but it must be another issue - I used the Test flash player video and it is working and installed correctly. I tried 3 browsers and all have the same problem loading the video.

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Community Beginner ,
Nov 09, 2017 Nov 09, 2017

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Ok I also checked in system preferences under Flash Player to update and it says I'm missing the PPAPI plugin. I updated it but it reinstalled flash player again and the plugin seems to still be missing. This could be the issue.

Screen Shot 2017-11-09 at 3.44.23 PM.pngOk after searching the plugin isn't available for MAC or atleast is not compatible with my platform.

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Community Beginner ,
Nov 09, 2017 Nov 09, 2017

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Ok figured out the reason it wasn't playing the video. I changed my IP to a US address and it played. So it's not available to play in Canada.

Thanks for your help!

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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glad you were able to resolve the issue.

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