Flash Player Installer installation error

[tivons35837040]

A day after uninstalling Flash Player version 26 to troubleshoot PC issues, the Adobe Flash Player Online installer is having issues downloading the setup files and returns error "Application Initialization Error". I have Mozilla Firefox version 54 and Internet Explorer version 11. OS is Windows 7 64 bit. I looked at the FlashPlayerInstall32.log file, and the error code was "1226 1062". Any help would be appreciated.

[_maria_]

Hi,

1226 is unrelated to the online installer.  The online installer log files are saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs.  Please upload both of the files (Adobe_ADM.log and Adobe_GDE.log) to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

Thank you.

--

Maria

[tivons35837040]

The log file you requested in attached.

[_maria_]

Forums software does not accept file attachments, other than screenshots.  Please upload the file, and post the link to the file, as previously requested.

Thank you.

[tivons35837040]

Would it be okay to copy and paste? I'm not able to provide a screenshot of the log file.

[tivons35837040]

Sorry for the delay...here is the Adobe_ADM.log file, copied and pasted:

06/16/17 14:00:02:747 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | *********************** ADM Workflow start. Version: 2.0.0.143s **************************

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | White listed URLs are

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | get.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | get2.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | aihdownload.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | admdownload.stage.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | admdownload.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | airdownload.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | ardownload.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | ardownload2.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | download.macromedia.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | fpdownload.macromedia.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | fpdownload2.macromedia.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | fpdownload.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | fpdownload2.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | platformdl.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | platformdl-stage.corp.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | wwwimages2.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | wwwimages.adobe.com

06/16/17 14:00:07:633 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | wwwimages.stage.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | wwwimages2.stage.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | dlmping.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | dlmping2.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | dlmping3.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | dlmping4.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | get3.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | get3.stage.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | adobetag.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | promotion.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | stats.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | sstats.adobe.com

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | White listed Machine Registries are

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | system\currentcontrolset\control\session manager\environment\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\microsoft\windows nt\currentversion\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\microsoft\windows\currentversion\uninstall\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\wow6432node\microsoft\windows\currentversion\uninstall\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\microsoft\windows\currentversion\app paths\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\macromedia\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\adobe\setup\reader\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\wow6432node\adobe\setup\reader\

06/16/17 14:00:07:634 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | White listed User Registries are

06/16/17 14:00:07:635 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\microsoft\windows\shell\associations\urlassociations\

06/16/17 14:00:07:635 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | software\macromedia\

06/16/17 14:00:07:635 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | Actual OS locale:'en_US', OS locale for this instance:'en_US', ADM locale : en

06/16/17 14:00:07:820 | [INFO] |  | ADM |  | ApplicationContext |  |  | 4388 | *********************** ADM Workflow start. Version: 2.0.0.143s **************************

06/16/17 14:00:07:860 | [INFO] |  | ADM |  | WorkflowManager |  |  | 4812 | Complete ADM URL after encoding: https://get.adobe.com/flashplayer/webservices/adm/?cname=flashplayer26_xa_install%281%29.exe&bname=f...

06/16/17 14:00:08:352 | [WARN] |  | ADM |  | ApplicationContext | HTTPSend |  | 4724 | Certificate not matching.

06/16/17 14:00:08:352 | [FATAL] |  | ADM |  | WorkflowManager | HTTPConnectorError |  | 4724 | Error occurred while getting application xml: -4 extended error: 0

06/16/17 14:00:10:245 | [ERROR] |  | ADM |  | ApplicationContext | IPCCommunications |  | 8756 | Error CB_PktID_Terminate

06/16/17 14:00:10:246 | [INFO] |  | ADM |  | ApplicationContext |  |  | 4388 | *********************** ADM Workflow end. Version: 2.0.0.143s **************************

06/16/17 14:00:10:453 | [INFO] |  | ADM |  | ApplicationContext |  |  | 8472 | *********************** ADM Workflow end. Version: 2.0.0.143s **************************

[tivons35837040]

Here is the file:

Shared Files - Acrobat.com

[tivons35837040 · Accepted solution]

I have found the solution and a workaround to my problem. The workaround was found in another thread and it was this link:  http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

The issue was that my Internet Security suite's network setting has encrypted connections scanning enabled. Disabling this feature allowed Flash Player downloader to retrieve the setup files. Shared Files - Acrobat.com

  Shared Files - Acrobat.com

I'm marking this issue as solved.