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Flash player installing, but no files in c:\windows\system32\macromed\flash

Community Beginner ,
Dec 17, 2018 Dec 17, 2018

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We are deploying Flash Player via SCCM. We are noticing a problem where some of the machines flag the installation as successful, and the MSI records the install in the database and registry, but there are no associated files installed in c:\windows\system32\macromed\flash. The only way I have found to fix this problem is to take the installer that was used, uninstall it, then install again. Running a repair on the MSI once it is in this state has not seemed to help.

I don't see how I can insert log files, so please forgive the ugly edit:

FlashInstall64.log

----------------------

=O====== M/31.0.0.122 2018-12-21+04-00-21.539 ========

0000 00001113 C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\* 3

0001 00000010 "C:\windows\system32\Macromed\Temp\{2AC1F425-0133-4769-8477-32F71682F595}\InstallFlashPlayer.exe" -uninstall activex

0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0003 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0004 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0005 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0006 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0007 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0008 00001021

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

=X====== M/31.0.0.122 2018-12-21+04-00-21.648 ========

=O====== M/31.0.0.122 2018-12-21+04-00-30.899 ========

0000 00000042

0001 00001113 C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\* 3

0002 00000010 "C:\windows\system32\Macromed\Temp\{F8877F10-0F20-4608-82EE-A7C226D3FAD6}\InstallFlashPlayer.exe" -uninstall plugin

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0004 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0005 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0006 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0007 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0014 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlayerCPLApp.cpl 2

0015 00001048

0016 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl

0017 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0018 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0019 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0020 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0021 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlayerCPLApp.cpl 2

0022 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0023 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0024 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0025 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0026 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0027 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0028 00001036 Software\Mozilla\NativeMessagingHosts\extensions/Plugins 2

0029 00001036 Software\Opera Software/Last CommandLine 2

0030 00001036 Software\Opera Software/Last CommandLine 2

0031 00001036 Software\Opera Software/Plugin Path 2

0032 00001036 Software\Opera Software/Plugin Path 2

=X====== M/31.0.0.122 2018-12-21+04-00-30.977 ========

--------------------------------------

AppEnforce.log (from SCCM)

<![LOG[+++ Starting Uninstall enforcement for App DT "Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, Revision - 9, ContentPath - C:\windows\ccmcache\j, Execution Context - System]LOG]!><time="20:00:18.169+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:19.713+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, revision 9) for system.]LOG]!><time="20:00:19.713+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Discovered application [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, Revision: 9]]LOG]!><time="20:00:19.807+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:287">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /x {FC32926C-020A-4350-9449-D9530B2DC621} /q

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\j

    Working directory: ]LOG]!><time="20:00:19.807+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\j]LOG]!><time="20:00:19.823+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:19.823+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /x {FC32926C-020A-4350-9449-D9530B2DC621} /q /qn]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /x {FC32926C-020A-4350-9449-D9530B2DC621} /q /qn with system context]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\j]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 4788 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 4788 terminated with exitcode: 0]LOG]!><time="20:00:21.835+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:21.835+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:21.835+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, revision 9) for system.]LOG]!><time="20:00:21.851+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, Revision: 9]]LOG]!><time="20:00:21.851+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (3 seconds) for App DT "Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d], Revision: 9, User SID: ] ++++++]LOG]!><time="20:00:21.851+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Install enforcement for App DT "Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, Revision - 9, ContentPath - C:\windows\ccmcache\n, Execution Context - System]LOG]!><time="20:00:22.053+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:23.598+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, revision 9) for system.]LOG]!><time="20:00:23.598+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, Revision: 9]]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /i "install_flash_player_32_active_x.msi" TRANSFORMS="install_flash_player_active_x.mst"

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\n

    Working directory: ]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\n]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_active_x.msi" TRANSFORMS="install_flash_player_active_x.mst" /qn]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[Valid MSI Package path = C:\windows\ccmcache\n\install_flash_player_32_active_x.msi]LOG]!><time="20:00:23.660+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:765">

<![LOG[    Advertising MSI package to the system.]LOG]!><time="20:00:23.660+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:125">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_active_x.msi" TRANSFORMS="install_flash_player_active_x.mst" /qn with system context]LOG]!><time="20:00:24.690+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\n]LOG]!><time="20:00:24.690+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:24.705+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 5104 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:24.705+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 5104 terminated with exitcode: 0]LOG]!><time="20:00:27.201+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:27.201+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:27.201+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, revision 9) for system.]LOG]!><time="20:00:27.217+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, Revision: 9]]LOG]!><time="20:00:27.248+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (5 seconds) for App DT "Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0], Revision: 9, User SID: ] ++++++]LOG]!><time="20:00:27.248+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Uninstall enforcement for App DT "Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, Revision - 7, ContentPath - C:\windows\ccmcache\o, Execution Context - System]LOG]!><time="20:00:27.498+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:29.042+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, revision 7) for system.]LOG]!><time="20:00:29.042+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Discovered application [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, Revision: 7]]LOG]!><time="20:00:29.120+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:287">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /x {A722EC6F-6F9B-4469-960C-E6D1C0390ECC} /q

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\o

    Working directory: ]LOG]!><time="20:00:29.120+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\o]LOG]!><time="20:00:29.120+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /x {A722EC6F-6F9B-4469-960C-E6D1C0390ECC} /q /qn]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /x {A722EC6F-6F9B-4469-960C-E6D1C0390ECC} /q /qn with system context]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\o]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 3760 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 3760 terminated with exitcode: 0]LOG]!><time="20:00:31.148+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:31.164+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:31.164+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, revision 7) for system.]LOG]!><time="20:00:31.164+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, Revision: 7]]LOG]!><time="20:00:31.179+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (3 seconds) for App DT "Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0], Revision: 7, User SID: ] ++++++]LOG]!><time="20:00:31.179+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Install enforcement for App DT "Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, Revision - 10, ContentPath - C:\windows\ccmcache\p, Execution Context - System]LOG]!><time="20:00:31.398+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:32.942+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, revision 10) for system.]LOG]!><time="20:00:32.942+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, Revision: 10]]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /i "install_flash_player_32_plugin.msi" /q TRANSFORMS="install_flash_player_NPAPI.mst"

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\p

    Working directory: ]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\p]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_plugin.msi" /q TRANSFORMS="install_flash_player_NPAPI.mst" /qn]LOG]!><time="20:00:33.005+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[Valid MSI Package path = C:\windows\ccmcache\p\install_flash_player_32_plugin.msi]LOG]!><time="20:00:33.005+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:765">

<![LOG[    Advertising MSI package to the system.]LOG]!><time="20:00:33.005+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:125">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_plugin.msi" /q TRANSFORMS="install_flash_player_NPAPI.mst" /qn with system context]LOG]!><time="20:00:34.065+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\p]LOG]!><time="20:00:34.065+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:34.065+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 2600 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:34.081+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 2600 terminated with exitcode: 0]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, revision 10) for system.]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, Revision: 10]]LOG]!><time="20:00:36.593+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (5 seconds) for App DT "Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f], Revision: 10, User SID: ] ++++++]LOG]!><time="20:00:36.593+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Install enforcement for App DT "Firefox 60.3.0" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, Revision - 4, ContentPath - C:\windows\ccmcache\q, Execution Context - System]LOG]!><time="20:00:36.998+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:38.543+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Firefox 60.3.0(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, revision 4) for system.]LOG]!><time="20:00:38.543+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, Revision: 4]]LOG]!><time="20:00:38.621+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: "Firefox Setup 60.4.0esr.exe" -ms

    Allow user interaction: No

    UI mode: 1

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\q

    Working directory: ]LOG]!><time="20:00:38.621+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\q]LOG]!><time="20:00:38.621+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[    Prepared command line: "C:\windows\ccmcache\q\Firefox Setup 60.4.0esr.exe" -ms]LOG]!><time="20:00:38.636+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[    Executing Command line: "C:\windows\ccmcache\q\Firefox Setup 60.4.0esr.exe" -ms with system context]LOG]!><time="20:00:38.636+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\q]LOG]!><time="20:00:38.636+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:38.901+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 4652 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:38.901+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 4652 terminated with exitcode: 0]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Firefox 60.3.0(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, revision 4) for system.]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Discovered application [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, Revision: 4]]LOG]!><time="20:00:44.580+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:287">

<![LOG[++++++ App enforcement completed (7 seconds) for App DT "Firefox 60.3.0" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad], Revision: 4, User SID: ] ++++++]LOG]!><time="20:00:44.580+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

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correct answers 1 Correct Answer

Community Beginner , Jan 04, 2019 Jan 04, 2019
I think I may have resolved this on my own. I removed the SCCM supercedence for old packages. I was using this because we have machines that needed the old version to be deployed until the new version was tested by lower criticality groups. I changed by deployment logic so that it doesn't overlap on the collection side (so now I don't need to worry about which version is newer), and my latest batch of installs are 99%+ successful. (up from sub 50%). I think that I'm going to continue using this ...

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Community Beginner ,
Jan 02, 2019 Jan 02, 2019

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I still have this issue, anyone have any thoughts?

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Adobe Employee ,
Jan 02, 2019 Jan 02, 2019

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Please upload the following files (for the same installation attempt) to cloud.acrobat.com/send (see How to share a file using Adobe Document Cloud​)

  • C:\Windows\System32\Macromed\Flash\FlashInstall64.log
  • C:\Windows\SysWOW64\Macromed\Flash\FlashInstall32.log
  • Verbose MSI log file with options v+x (verbose + additional debugging)
  • you can also upload a new AppEnforce.log file
  • the install_flash_palyer_NPAPI.mst file you are using


Post the link to the uploaded files in your reply.  If you prefer, you can private message me the link.  To send a private message, click on my user_name link and then on the 'Message' button link.  For reference, include a link to this discussion topic.

Also provide the following information:

  • Flash Player installer behavior are you customizing/modifying with the transform file
  • SCCM version are you using
  • OS version of the SCCM host
  • OS version(s) of the problematic client systems
  • OS version(s) of the successful client systems
  • Differences, if any, between problematic and successful client systems
  • Are you deploying Firefox at the same time as Flash Player?  I see installation attempts for both Flash Player and Firefox

Thank you.

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Community Beginner ,
Jan 04, 2019 Jan 04, 2019

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I think I may have resolved this on my own. I removed the SCCM supercedence for old packages. I was using this because we have machines that needed the old version to be deployed until the new version was tested by lower criticality groups. I changed by deployment logic so that it doesn't overlap on the collection side (so now I don't need to worry about which version is newer), and my latest batch of installs are 99%+ successful. (up from sub 50%). I think that I'm going to continue using this method next month and reach out if I have continual issues.

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Adobe Employee ,
Jan 04, 2019 Jan 04, 2019

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Thanks for the update.  It's odd that the upgrade from a previous version was failing.

If it fails again next time, please provide the information requested in my previous post and we'll investigate further.

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