• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Flash player installing, but no files in c:\windows\system32\macromed\flash

Community Beginner ,
Dec 17, 2018 Dec 17, 2018

Copy link to clipboard

Copied

We are deploying Flash Player via SCCM. We are noticing a problem where some of the machines flag the installation as successful, and the MSI records the install in the database and registry, but there are no associated files installed in c:\windows\system32\macromed\flash. The only way I have found to fix this problem is to take the installer that was used, uninstall it, then install again. Running a repair on the MSI once it is in this state has not seemed to help.

I don't see how I can insert log files, so please forgive the ugly edit:

FlashInstall64.log

----------------------

=O====== M/31.0.0.122 2018-12-21+04-00-21.539 ========

0000 00001113 C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\* 3

0001 00000010 "C:\windows\system32\Macromed\Temp\{2AC1F425-0133-4769-8477-32F71682F595}\InstallFlashPlayer.exe" -uninstall activex

0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0003 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0004 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0005 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0006 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0007 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0008 00001021

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

=X====== M/31.0.0.122 2018-12-21+04-00-21.648 ========

=O====== M/31.0.0.122 2018-12-21+04-00-30.899 ========

0000 00000042

0001 00001113 C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\* 3

0002 00000010 "C:\windows\system32\Macromed\Temp\{F8877F10-0F20-4608-82EE-A7C226D3FAD6}\InstallFlashPlayer.exe" -uninstall plugin

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0004 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0005 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0006 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0007 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0014 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlayerCPLApp.cpl 2

0015 00001048

0016 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl

0017 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0018 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0019 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0020 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0021 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlayerCPLApp.cpl 2

0022 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0023 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0024 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0025 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0026 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0027 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0028 00001036 Software\Mozilla\NativeMessagingHosts\extensions/Plugins 2

0029 00001036 Software\Opera Software/Last CommandLine 2

0030 00001036 Software\Opera Software/Last CommandLine 2

0031 00001036 Software\Opera Software/Plugin Path 2

0032 00001036 Software\Opera Software/Plugin Path 2

=X====== M/31.0.0.122 2018-12-21+04-00-30.977 ========

--------------------------------------

AppEnforce.log (from SCCM)

<![LOG[+++ Starting Uninstall enforcement for App DT "Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, Revision - 9, ContentPath - C:\windows\ccmcache\j, Execution Context - System]LOG]!><time="20:00:18.169+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:19.713+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, revision 9) for system.]LOG]!><time="20:00:19.713+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Discovered application [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, Revision: 9]]LOG]!><time="20:00:19.807+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:287">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /x {FC32926C-020A-4350-9449-D9530B2DC621} /q

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\j

    Working directory: ]LOG]!><time="20:00:19.807+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\j]LOG]!><time="20:00:19.823+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:19.823+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /x {FC32926C-020A-4350-9449-D9530B2DC621} /q /qn]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /x {FC32926C-020A-4350-9449-D9530B2DC621} /q /qn with system context]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\j]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 4788 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:19.838+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 4788 terminated with exitcode: 0]LOG]!><time="20:00:21.835+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:21.835+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:21.835+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, revision 9) for system.]LOG]!><time="20:00:21.851+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d, Revision: 9]]LOG]!><time="20:00:21.851+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (3 seconds) for App DT "Adobe Flash Player 31 ActiveX - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_713bcdcf-5a47-4006-b719-d6d364c97e9d], Revision: 9, User SID: ] ++++++]LOG]!><time="20:00:21.851+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Install enforcement for App DT "Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, Revision - 9, ContentPath - C:\windows\ccmcache\n, Execution Context - System]LOG]!><time="20:00:22.053+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:23.598+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, revision 9) for system.]LOG]!><time="20:00:23.598+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, Revision: 9]]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /i "install_flash_player_32_active_x.msi" TRANSFORMS="install_flash_player_active_x.mst"

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\n

    Working directory: ]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\n]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_active_x.msi" TRANSFORMS="install_flash_player_active_x.mst" /qn]LOG]!><time="20:00:23.645+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[Valid MSI Package path = C:\windows\ccmcache\n\install_flash_player_32_active_x.msi]LOG]!><time="20:00:23.660+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:765">

<![LOG[    Advertising MSI package to the system.]LOG]!><time="20:00:23.660+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:125">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_active_x.msi" TRANSFORMS="install_flash_player_active_x.mst" /qn with system context]LOG]!><time="20:00:24.690+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\n]LOG]!><time="20:00:24.690+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:24.705+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 5104 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:24.705+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 5104 terminated with exitcode: 0]LOG]!><time="20:00:27.201+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:27.201+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:27.201+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, revision 9) for system.]LOG]!><time="20:00:27.217+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0, Revision: 9]]LOG]!><time="20:00:27.248+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (5 seconds) for App DT "Adobe Flash Player 32 ActiveX - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_664decb3-8df3-4279-87a9-71f42e8b58a0], Revision: 9, User SID: ] ++++++]LOG]!><time="20:00:27.248+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Uninstall enforcement for App DT "Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, Revision - 7, ContentPath - C:\windows\ccmcache\o, Execution Context - System]LOG]!><time="20:00:27.498+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:29.042+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, revision 7) for system.]LOG]!><time="20:00:29.042+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Discovered application [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, Revision: 7]]LOG]!><time="20:00:29.120+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:287">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /x {A722EC6F-6F9B-4469-960C-E6D1C0390ECC} /q

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\o

    Working directory: ]LOG]!><time="20:00:29.120+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\o]LOG]!><time="20:00:29.120+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /x {A722EC6F-6F9B-4469-960C-E6D1C0390ECC} /q /qn]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /x {A722EC6F-6F9B-4469-960C-E6D1C0390ECC} /q /qn with system context]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\o]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 3760 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:29.136+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 3760 terminated with exitcode: 0]LOG]!><time="20:00:31.148+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:31.164+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:31.164+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, revision 7) for system.]LOG]!><time="20:00:31.164+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0, Revision: 7]]LOG]!><time="20:00:31.179+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (3 seconds) for App DT "Adobe Flash Player 31 NPAPI - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_a39eceb7-1f8a-4a2f-9042-ea1108ad7de0], Revision: 7, User SID: ] ++++++]LOG]!><time="20:00:31.179+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Install enforcement for App DT "Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, Revision - 10, ContentPath - C:\windows\ccmcache\p, Execution Context - System]LOG]!><time="20:00:31.398+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:32.942+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, revision 10) for system.]LOG]!><time="20:00:32.942+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, Revision: 10]]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: msiexec /i "install_flash_player_32_plugin.msi" /q TRANSFORMS="install_flash_player_NPAPI.mst"

    Allow user interaction: No

    UI mode: 0

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\p

    Working directory: ]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\p]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[Found executable file msiexec with complete path C:\windows\system32\msiexec.exe]LOG]!><time="20:00:32.989+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="executility.cpp:188">

<![LOG[    Prepared command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_plugin.msi" /q TRANSFORMS="install_flash_player_NPAPI.mst" /qn]LOG]!><time="20:00:33.005+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[Valid MSI Package path = C:\windows\ccmcache\p\install_flash_player_32_plugin.msi]LOG]!><time="20:00:33.005+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:765">

<![LOG[    Advertising MSI package to the system.]LOG]!><time="20:00:33.005+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:125">

<![LOG[    Executing Command line: "C:\windows\system32\msiexec.exe" /i "install_flash_player_32_plugin.msi" /q TRANSFORMS="install_flash_player_NPAPI.mst" /qn with system context]LOG]!><time="20:00:34.065+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\p]LOG]!><time="20:00:34.065+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:34.065+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 2600 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:34.081+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 2600 terminated with exitcode: 0]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, revision 10) for system.]LOG]!><time="20:00:36.561+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f, Revision: 10]]LOG]!><time="20:00:36.593+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[++++++ App enforcement completed (5 seconds) for App DT "Adobe Flash Player 32 NPAPI - Windows Installer (*.msi file)" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_017aa5b8-d0c4-4662-9fce-731e23de456f], Revision: 10, User SID: ] ++++++]LOG]!><time="20:00:36.593+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

<![LOG[+++ Starting Install enforcement for App DT "Firefox 60.3.0" ApplicationDeliveryType - ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, Revision - 4, ContentPath - C:\windows\ccmcache\q, Execution Context - System]LOG]!><time="20:00:36.998+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:1702">

<![LOG[    A user is not logged on to the system.]LOG]!><time="20:00:38.543+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2083">

<![LOG[    Performing detection of app deployment type Firefox 60.3.0(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, revision 4) for system.]LOG]!><time="20:00:38.543+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, Revision: 4]]LOG]!><time="20:00:38.621+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:291">

<![LOG[    App enforcement environment:

    Context: Machine

    Command line: "Firefox Setup 60.4.0esr.exe" -ms

    Allow user interaction: No

    UI mode: 1

    User token: null

    Session Id: 4294967295

    Content path: C:\windows\ccmcache\q

    Working directory: ]LOG]!><time="20:00:38.621+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:85">

<![LOG[    Prepared working directory: C:\windows\ccmcache\q]LOG]!><time="20:00:38.621+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:189">

<![LOG[    Prepared command line: "C:\windows\ccmcache\q\Firefox Setup 60.4.0esr.exe" -ms]LOG]!><time="20:00:38.636+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcontext.cpp:338">

<![LOG[    Executing Command line: "C:\windows\ccmcache\q\Firefox Setup 60.4.0esr.exe" -ms with system context]LOG]!><time="20:00:38.636+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:205">

<![LOG[    Working directory C:\windows\ccmcache\q]LOG]!><time="20:00:38.636+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:219">

<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="20:00:38.901+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appcommon.cpp:1094">

<![LOG[    Waiting for process 4652 to finish.  Timeout = 120 minutes.]LOG]!><time="20:00:38.901+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2015">

<![LOG[    Process 4652 terminated with exitcode: 0]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:2024">

<![LOG[    Looking for exit code 0 in exit codes table...]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:508">

<![LOG[    Matched exit code 0 to a Success entry in exit codes table.]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appexcnlib.cpp:587">

<![LOG[    Performing detection of app deployment type Firefox 60.3.0(ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, revision 4) for system.]LOG]!><time="20:00:44.564+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2148">

<![LOG[+++ Discovered application [AppDT Id: ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad, Revision: 4]]LOG]!><time="20:00:44.580+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="localapphandler.cpp:287">

<![LOG[++++++ App enforcement completed (7 seconds) for App DT "Firefox 60.3.0" [ScopeId_BA45C2BE-F0D1-42C1-B7ED-E3321147F3AC/DeploymentType_268bf77d-a35a-42dc-aff1-0bfa5634c1ad], Revision: 4, User SID: ] ++++++]LOG]!><time="20:00:44.580+480" date="12-20-2018" component="AppEnforce" context="" type="1" thread="4044" file="appprovider.cpp:2450">

Views

944

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jan 04, 2019 Jan 04, 2019

I think I may have resolved this on my own. I removed the SCCM supercedence for old packages. I was using this because we have machines that needed the old version to be deployed until the new version was tested by lower criticality groups. I changed by deployment logic so that it doesn't overlap on the collection side (so now I don't need to worry about which version is newer), and my latest batch of installs are 99%+ successful. (up from sub 50%). I think that I'm going to continue using this

...

Votes

Translate

Translate
Community Beginner ,
Jan 02, 2019 Jan 02, 2019

Copy link to clipboard

Copied

I still have this issue, anyone have any thoughts?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2019 Jan 02, 2019

Copy link to clipboard

Copied

Please upload the following files (for the same installation attempt) to cloud.acrobat.com/send (see How to share a file using Adobe Document Cloud​)

  • C:\Windows\System32\Macromed\Flash\FlashInstall64.log
  • C:\Windows\SysWOW64\Macromed\Flash\FlashInstall32.log
  • Verbose MSI log file with options v+x (verbose + additional debugging)
  • you can also upload a new AppEnforce.log file
  • the install_flash_palyer_NPAPI.mst file you are using


Post the link to the uploaded files in your reply.  If you prefer, you can private message me the link.  To send a private message, click on my user_name link and then on the 'Message' button link.  For reference, include a link to this discussion topic.

Also provide the following information:

  • Flash Player installer behavior are you customizing/modifying with the transform file
  • SCCM version are you using
  • OS version of the SCCM host
  • OS version(s) of the problematic client systems
  • OS version(s) of the successful client systems
  • Differences, if any, between problematic and successful client systems
  • Are you deploying Firefox at the same time as Flash Player?  I see installation attempts for both Flash Player and Firefox

Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2019 Jan 04, 2019

Copy link to clipboard

Copied

I think I may have resolved this on my own. I removed the SCCM supercedence for old packages. I was using this because we have machines that needed the old version to be deployed until the new version was tested by lower criticality groups. I changed by deployment logic so that it doesn't overlap on the collection side (so now I don't need to worry about which version is newer), and my latest batch of installs are 99%+ successful. (up from sub 50%). I think that I'm going to continue using this method next month and reach out if I have continual issues.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 04, 2019 Jan 04, 2019

Copy link to clipboard

Copied

LATEST

Thanks for the update.  It's odd that the upgrade from a previous version was failing.

If it fails again next time, please provide the information requested in my previous post and we'll investigate further.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines