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Flash Player is installed, but content does not play

New Here ,
Sep 29, 2017 Sep 29, 2017

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I have been trying to get the Adobe  Flash  Player to work but have had no success.  I have  following the directions as posted.  I would appreciate any help.  I have the flash player turned on already but it still does not work. Thanks.

Message was edited by: Jeromie Clark - Added a more descriptive title

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Adobe Employee ,
Sep 29, 2017 Sep 29, 2017

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Please provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please provide a screenshot

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New Here ,
Sep 29, 2017 Sep 29, 2017

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Hey I had the same problem on my computer and i resolved it ! Try to uninstall your addons (ghostery, Ublock or Adblock).

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Adobe Employee ,
Oct 02, 2017 Oct 02, 2017

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Yeah, those plug-ins are all frequent fliers.  Additionally, as most of the major US browsers move to make Flash content click-to-play by default, the basic browser settings are also similar sources of grief. 

It's hard to give useful advice without knowing the browser or operating system we're talking about, but these might help:

Adobe Flash Player enabled but not recognized in Windows 10 Edge

Enable Flash Player for Google Chrome

Enable Flash Player for Firefox

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