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Flash player issues

New Here ,
Dec 19, 2018 Dec 19, 2018

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Hi, I'm a poker player and have run into a problem over the last few days so, am hopeing someone can assist me in sorting it out.

A few days a go Windows did some updates on my computer and a couple of those updates we're associated with adobe flash player. I have Win 10 Pro and use chrome browser.

Since then i've been having issues with the poker sites I play at, as can be seen in the following picture when trying to use a hand re-player on one of those sites (Partypoker) :PP replayer.jpg

Despite having chrome and knowing flash is pre-installed in it, I also downloaded the latest flash player onto my system in the hope it would fix this but, it's made no difference. Prior to these Win updates, everything worked fine:

The Win updates associated with flash we're:

Update for Adobe flash player for Win 10 version 1809 for x64-based systems (KB4462930)

2018-12 security Update for Adobe flash player for Win 10 version 1809 for x64-based systems (KB4471331)

And advice or ideas on what to do to fix this please?

Thnakyou.

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New Here ,
Dec 19, 2018 Dec 19, 2018

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I should also add that, I don;t play poker within a browser. The poker sites are downloaded and played as separate programs to anything else needing to be open.

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New Here ,
Dec 20, 2018 Dec 20, 2018

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Is no one from adobe able to assist me with this?!

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Most Valuable Participant ,
Dec 20, 2018 Dec 20, 2018

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This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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Adobe Employee ,
Jan 04, 2019 Jan 04, 2019

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Flash Player is a browser plug-in.  Sometimes applications will embed a browser window into their application and will kind of leverage the installed Flash Player, but if it's old software designed for Windows 7 and you're running it on Windows 10, it's probably making assumptions about Flash Player that no longer hold true.


The software vendor is best positioned to troubleshoot and resolve it.  Flash Player is a built-in component of IE and Edge on Win10. 

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