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flash player not working

New Here ,
Nov 22, 2017 Nov 22, 2017

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i am trying to watch a tv show on a site that requires flash player and it says i do not have it but my computer says i do and it says it is on but the website says i dont have it or it isnt enabled but it is

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New Here ,
Nov 22, 2017 Nov 22, 2017

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I am having the same issue when trying to utilize the Jones and Bartlett website to complete my homework for my Master's class.  My computer states that flash player is already embedded in my Windows 10 Microsoft Edge, yet the Jones and Bartlett website says I need to download Flash Player.  I already ensured that via advanced settings on the Edge, that flash player is on.

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Most Valuable Participant ,
Nov 22, 2017 Nov 22, 2017

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jeng1086093  wrote

I am having the same issue when trying to utilize the Jones and Bartlett website to complete my homework for my Master's class.  My computer states that flash player is already embedded in my Windows 10 Microsoft Edge, yet the Jones and Bartlett website says I need to download Flash Player.  I already ensured that via advanced settings on the Edge, that flash player is on.

the web site is still using Navigate 2 i.e, they are out of date not you

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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@jeng1086093

for assistance with Flash Player on Edge browser, see Troubleshooting Flash Player on Microsoft Edge If the suggestions on the page don't work, contact the content developer.  It's quite possible they have not updated their site to conform to Edge's click-to-play Flash content implementation.

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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@mayasullivann

To provide assistance, please provide the following:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please provide a screenshot

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