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Flash player plugin blocked issue

New Here ,
May 13, 2018 May 13, 2018

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OK, so I'm totally stuck. I was playing on neopets.com some flash games and everything was working fine. then all of a sudden it stopped working for no reason that I know of. When I try to load the game, in the address bar on the right side near the star symbol for saving favorites it says Plugin Blocked with a picture of a little black puzzle piece with a red box with a white X in the middle of it. I've clicked on the 'i' in the circle on the left and allowed flash, i've clicked on the icon on the right that says it is blocked and clicked on 'run flash this time' and i've also clicked on the manage and nothing is under blocked section and i added www.neopets.com to the allow section. i've uninstalled flash, reinstalled it twice, restarted computer and still nothing.

Now for the strange part, this has happened twice.......ya, it fixed itself in the morning and I thought it was fixed, but a day later the same thing happened and then again in the morning it worked to load the game. although when the game loaded, it still had that little black puzzle piece with the X on it in the address bar saying Plugin Blocked..yet the game loaded. That was this morning. Now it is late at night and again it is not working. I have no clue what to do now.

I am using Chrome, and I have Windows 10 if you need that info. I hope someone is able to help me figure this out, it is so frustrating

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Advisor ,
May 13, 2018 May 13, 2018

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does it make the same with opera, firefox or edge?

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New Here ,
May 13, 2018 May 13, 2018

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I have not tried any other. I only use chrome. I really would like to know how to fix it on chrome if possible. ..

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Advisor ,
May 13, 2018 May 13, 2018

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trying other browsers will help much faster to target your issue.

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New Here ,
May 13, 2018 May 13, 2018

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ok, i really don't know much about computers, so i have no idea how to get those other systems. but i'll google and try and figure out how to get them on my computer and then get back to you...

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New Here ,
May 13, 2018 May 13, 2018

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ok, it doesn't work in opera, and i tried edge and it got past the ads but stopped short of loading the game. but I don't think Edge is really installed, as it said 'try it now'...it didn't put a shortcut anywhere I can see for it, so not sure if it downloaded or that was just a trial thing. still trying to figure it out.

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Advisor ,
May 13, 2018 May 13, 2018

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try to completely remove flash PPAPI plugin reboot your computer, and the go to your website then redirect to flash download and install it again

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New Here ,
May 13, 2018 May 13, 2018

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it seems to be working with microsoft edge now, i was able to load a game. still not working on chrome though. thanks for taking time out of your day to help me.

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Advisor ,
May 13, 2018 May 13, 2018

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you are welcome. However I advise you to do what I said before, just to be able to target your issue as much as possible

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New Here ,
May 13, 2018 May 13, 2018

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I did do that...uninstall then restart then reinstall then restart....didn't make any difference on chrome.

Get Outlook for Android<https://aka.ms/ghei36>

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Advisor ,
May 13, 2018 May 13, 2018

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so I suggest you contact chrome and post your issue.

also did you read the articles related to chrome?

https://support.google.com/chrome/answer/6258784?hl=en

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New Here ,
May 13, 2018 May 13, 2018

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Thank you Robert, I'll have a look at that and ya, I'll try to contact Chrome about the issue. Much appreciated all the help you have given me today. Have a fabulous rest of the day

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Advisor ,
May 13, 2018 May 13, 2018

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Thank you have a nice day too!

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