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Flash Player Pop Up

New Here ,
Feb 14, 2021 Feb 14, 2021

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I have a flash player pop-up or some flash player fixed object on the lower right corner of my computer screen. You can right click but there is no way to get it to go away or close it. It is a white rectangle with the "f" in a pink box and an "i" in a blue circle (gray outline).  I have tried uninstallers and various things to try to get rid of this. I have checked Chrome extensions. Nothing is working. This is really in the way of both emails and chats. Can someone please help? Adobe support just sent me back to the uninstaller. 

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correct answers 1 Correct answer

Adobe Employee , Feb 16, 2021 Feb 16, 2021

Some software/program you use needs Flash Player, however, Flash Player has been uninstalled from the system (most likely due to Flash Player's end-of-life).   This could be any program and you'll need to research which one it is.  One that has been often reported on this forum is Smilebox.

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Adobe Employee ,
Feb 16, 2021 Feb 16, 2021

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Some software/program you use needs Flash Player, however, Flash Player has been uninstalled from the system (most likely due to Flash Player's end-of-life).   This could be any program and you'll need to research which one it is.  One that has been often reported on this forum is Smilebox.

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New Here ,
Mar 23, 2021 Mar 23, 2021

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How do you find out which program this Pop Up would relate to?? I have deleted extentions and have also tried uninstalling Flashplayer and this box will not go away. It is annoying and very inconvenient.

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