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Flash player silent auto update not working

New Here ,
Apr 04, 2012 Apr 04, 2012

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I was glad to read the news about the new feature of silent auto updates of the Adobe Flash player, but unfortunately this is not working on my machine. Has anyone had the same problems and was able to solve them?

Some information on my setup:

I had previously installed Flash player version 11.1.102.63, both ActiveX and Plugin version (installed through the .msi files, deployed via Active Directory/GPO - no further configuration, just plain original .msi files).

To test the auto update feature, I decided to install the new 11.2.202.228 version, but only the ActiveX version. I installed this via the .exe installer (install_flash_player_11_active_x_32bit.exe) manually, choosing "Install updates automatically when available (recommended)" in the last step of the installation, as seen here:

http://www.adobe.com/devnet/flashplayer/articles/background-updater-windows.html

When I open Control Panel -> Flash Player, under the "Advanced" tab I see:

  • "Install updates automatically" is chosen, but greyed out (no admin rights with this windows user)
  • ActiveX version: 11.2.202.228
  • Plug-In version: 11.1.102.63

The file "mms.cfg" under C:\WINDOWS\system32\Macromed\Flash\ contains:

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

The task "Adobe Flash Player Updater" was created and is scheduled to run every 1 hour. I can see that it is started ("last start time"), the result code is 0x0 which means "no error".

So everything as expected. But the auto update is not working, since the plugin version of flash player never gets updated!

I edited the "mms.cfg" and added:

SilentAutoUpdateVerboseLogging=1

After manually starting the task, there are some lines added to "FlashInstall.log" in the same directory:

2012-4-4+7-20-48.814 [info] 1614

2012-4-4+7-20-48.829 [info] 1615

2012-4-4+7-20-48.829 [info] 1618

2012-4-4+7-20-48.829 [info] 1619 1063

2012-4-4+7-20-48.876 [info] 1614

2012-4-4+7-20-48.876 [info] 1615

2012-4-4+7-20-48.876 [info] 1618

2012-4-4+7-20-48.876 [info] 1608

2012-4-4+7-20-48.876 [info] 1604

2012-4-4+7-21-10.425 [warning] 1403 12029

2012-4-4+7-21-10.425 [warning] 1407 183

2012-4-4+7-21-10.425 [warning] 1408

2012-4-4+7-21-10.456 [info] 1624

2012-4-4+7-21-10.456 [info] 1612

2012-4-4+7-21-10.456 [info] 1621

What does this mean?

Some more information:

  • Windows XP SP3, all windows updates installed, german
  • Avira Professional Security anti-virus software
  • Machine is behind a proxy server, but this is set up in Control Panel -> Internet Options

I suppose this is a problem with our proxy server. Does the auto updater not use the proxy information from the Windows Control Panel settings?

Kind Regards,

Martin

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correct answers 1 Correct Answer

Participant , May 04, 2012 May 04, 2012
Hi Steve,This error is most likely due to the fact that you selected "Require client certificates" on your webserver. Please uncheck this and try again. If you're still seeing errors, please post a new log with the error codes after making this change.Thanks,Stephen

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Adobe Employee ,
Apr 04, 2017 Apr 04, 2017

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1407 and 1408 codes are from the Background Update service.  12044 is the corresponding Windows error code.

1407 = server request failed due to Windows error code 12044 ERROR_WINHTTP_CLIENT_AUTH_CERT_NEEDED.  This is returned when the server requests client authentication

1408 = request to the version.xml file failed.  Which makes sense as the call to the server failed.

I'm assuming, by your last sentence, that you were able to resolve the issue.  Is that correct?

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Community Beginner ,
Aug 29, 2017 Aug 29, 2017

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Hi All,

I have almost identical Issue like the Others here.

In my log i find the following Error Codes:

2017-8-29+13-38-45.795 [info] 1629 server.company.local:8084

2017-8-29+13-38-45.795 [info] 1614

2017-8-29+13-38-45.811 [info] 1615

2017-8-29+13-38-45.811 [info] 1618

2017-8-29+13-38-45.827 [info] 1619 1063

2017-8-29+13-38-45.857 [info] 1629 server.company.local:8084

2017-8-29+13-38-45.857 [info] 1614

2017-8-29+13-38-45.872 [info] 1615

2017-8-29+13-38-45.872 [info] 1618

2017-8-29+13-38-45.890 [info] 1604

2017-8-29+13-38-45.890 [info] 1608

2017-8-29+13-38-45.905 [info] 1631 /pub/flashplayer/update/current/sau/currentmajor.xml

2017-8-29+13-38-45.905 [warning] 1468 183

2017-8-29+13-38-45.921 [warning] 1469 183

2017-8-29+13-38-45.921 [warning] 1470 183

2017-8-29+13-38-45.936 [warning] 1474 183

2017-8-29+13-38-45.936 [warning] 1475

2017-8-29+13-38-45.952 [info] 1432

2017-8-29+13-38-45.952 [info] 1612

2017-8-29+13-38-45.968 [info] 1620

What does it mean the Warning Codes 1468, 1469, 1470, 1474, 1475 and 183?

I found nothing at the Internet about these Codes?

Could anyone help me?

Many Thanks.

Regards,

Daniel

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