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flash player updater now won't update on Vista

New Here ,
Jun 14, 2017 Jun 14, 2017

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gawdawful adobe flash player updater for vista, balky before, now won't work

at all.  as in, “installation failed”, over and over.

all the routine troubleshooting things were tried, and had no effect.

would anyone know of a less routine solution?

or, could the adobe updater installer itself not be working, and can adobe

check this?

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Adobe Community Professional ,
Jun 14, 2017 Jun 14, 2017

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Adobe Employee ,
Jun 14, 2017 Jun 14, 2017

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Hi,


We're aware of an issue with the online installer not working on Windows XP, which may be the same issue you are encountering. I'd like to get your installation log files to confirm.  Please review the FAQ Where do I find the Flash Player installation log on Windows? and enable verbose debugging on your system.  Run the online installer again.  When it fails, click Finish, then upload the Adobe_ADM.log file to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded log file.


In the interim, the offline installer, posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page, in the 'Still having problems' section will work.

--

Maria

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Adobe Employee ,
Jun 15, 2017 Jun 15, 2017

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This is a duplicate of newest flash update won't complete install on Windows XP

To keep from posting the same content to multiple discussion topics I'm locking this topic.  For updates see newest flash update won't complete install on Windows XP

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