Locked

Flash Player will not load

New Here ,
May 23, 2018 May 23, 2018

Copy link to clipboard

Copied

Windows 8.1, Internet Explorer 11.0.9600.19003

So Far:

Enabled Flash Player

Disabled ActiveX Filtering

Updated browser (IE11)

Three times.  With someone looking over my shoulder to ensure I was following the directions correctly.

Web Site says Flash comes with Windows 8, so I can't install it

BUT

No web site with rich media content will play anything "Flash".

AND

There is a Flash folder: c:\Programs(386)\Adobe\Flash

It is completely empty.

AND

Flash does not appear in programs list in Control Panel

Is there a way I can get around the incorrect "it's already installed" issue?

Views

193

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 25, 2018 May 25, 2018

Copy link to clipboard

Copied

LATEST

There is a Flash folder: c:\Programs(386)\Adobe\Flash

It is completely empty.

I'm not sure what directory this is.  Flash Player files are saved at:

  • 32-bit OS: C:\Windows\System32\Macormed\Flash
  • 64-bit OS: C:\Windows\Systeme32\Macromed\Flash AND C:\Windows\SysWOW64\Macromed\Flash

Flash does not appear in programs list in Control Panel

The embedded Flash Player ActiveX for IE is a component of IE and will not display as a separate entry in Control panel

Please provide the following information:

Is there a way I can get around the incorrect "it's already installed" issue?

No.  Microsoft embeds Flash Player in IE and there is no separate Flash Player installer for Flash Player ActiveX for IE on Windows 8.x

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines