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Flash player with OS X Catalina 10.15.3

New Here ,
Apr 20, 2020 Apr 20, 2020

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Each time that I am trying to instal on my mac Adobe flash Player and acrobat reader the installation is stopped at 95%.

I called Apple support and they told nme that adobe product did not work with Catalina os because it is a 64bits system.

 

Do somedby can help me?

 

Thanks by advance.

 

 

 

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correct answers 1 Correct Answer

Most Valuable Participant , Apr 20, 2020 Apr 20, 2020
Apple support are quite wrong. Be sure to download only from http://get.adobe.com/flash, there are many fakes designed to attack your system.

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Most Valuable Participant ,
Apr 20, 2020 Apr 20, 2020

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Apple support are quite wrong. Be sure to download only from http://get.adobe.com/flash, there are many fakes designed to attack your system.

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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Flash Player is fully supported on macOS 10.15.  See https://www.adobe.com/products/flashplayer/tech-specs.html for supported platforms.

 

To find out why installation is failing, I'll need to review the FlashPlayerInstallManager.log and system.log files for the same installation attempt.  System.log file is a systemwide file that Apple logs many things to.  We only care about the Flash Player entries in this file, not anything else.

Please review the FAQ https://community.adobe.com/t5/flash-player/where-do-i-find-the-flash-player-installation-log-on-the... and configure your system to campture the FlashPlayerInstallManager.log and system.log file for the same installation attempt.


After you have captured the logs for the Flash Player installation attempt, upload the logs to Document Cloud (see https://community.adobe.com/t5/flash-player/how-to-share-a-file-using-adobe-document-cloud/td-p/4787...) or some other file sharing service of your choice that doesn't require account log in, and post the link to the uploaded files in your reply.

 

 

I don't work on Reader, but it's supported on macOS 10.15 as well.  See https://helpx.adobe.com/reader/system-requirements.html and https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html for information on Acrobat Reader


To download Reader go to https://get.adobe.com/reader/.  For any issues installing Reader, please post them on the https://community.adobe.com/t5/acrobat-reader/bd-p/acrobat-reader community forum.

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