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Flash plugin failure Mac

New Here ,
Jan 21, 2019 Jan 21, 2019

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Hi there.

Would be very grateful it you could help please.

Plugin failure

MacOS Mojave 10.14.2

Safari 12.0.2 flash enabled and ON

Flash 32.0.0.114 NPAPI

Have uninstalled and clean installed several times.

Trying to run an Emwave 2 through their software package.

I am contacting them also.  They were aware of a previous issue hence a recent update.

Many thanks

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Adobe Employee ,
Jan 22, 2019 Jan 22, 2019

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Please provide the entire crash log file.

In the crash window, select all content & copy it to a text file.  Upload the text file to cloud.acrobat.com/send (How to share a file using Adobe Document Cloud​) or some other file sharing service of your choice that doesn't require account login to access.  Post the link to the uploaded file in your reply.

Thank you.

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New Here ,
Jan 22, 2019 Jan 22, 2019

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Dear Maria,

Here is the log link.

https://files.acrobat.com/a/preview/17e81cdc-73e0-4ba8-831b-2f9ed0c37c44

Many thanks

Sandra

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