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I was updating Mac Flash, I did it via the system preference pane. As usual it downloaded an installation disc image, I double clicked it as usual, it downloaded and I was asked for permission to run it which I provided. Then towards the end it asked me for the first time ever if I wanted to install a 'new helper app'. Smelling a potential rat and aware of malware packaged versions of Flash updates I clicked cancel. I had to do that several times and again when it was finished.
Can anyone advise if this was a kosher thing and what the nature of this 'helper app' might be? If this method of accessing the update site is feeding malware you have a problem. I'm running Sierra on a mid 2010 macbook pro.
Hi,
This is your OS prompting for your computer's user ID (admin user) and password - if you're an admin user, it's the User ID and password you use to log into your system. This is NOT your Adobe ID. Please see What userid & password do I need to install Flash Player? for assistance.
Thanks!
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If you are referring to the following dialog, it is legitimate:
This is a change in terminology as of macOS 10.12 due to the APIs in use. It's a system dialog, as such, the text couldn't be modified to what it was before.
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Thanks for the clarification.
However, I still can't login in. I use the same name and password I use for my Adobe account. After that is entered, all that happens is the box "shakes", and I cannot proceed.
Any thoughts?
Thanks.
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Hi,
This is your OS prompting for your computer's user ID (admin user) and password - if you're an admin user, it's the User ID and password you use to log into your system. This is NOT your Adobe ID. Please see What userid & password do I need to install Flash Player? for assistance.
Thanks!
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Buddy Thank you very much for taking your time. It was very helpful
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I had this problem for a while now and couldn't figure it out. I really appreciate it.
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Hi,
Not sure what information you're attempting to convey. Please be more specific. Providing the following information (in detail), will help us help you:
--
Maria
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I was having the same problem.
Did you get it resolved.
Still have not been able to install the Flashdrive on my Mac - OS10.11
Thanks