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Community Beginner ,
Jul 28, 2020 Jul 28, 2020

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Running Windows 10 Enterprise (version 1909).  I have Microsoft Edge (Chromium) installed.  I can't get Adobe Connect to work in my web browser.  It thinks i dont have Flash enabled.  I did enable it in the settings for Edge.  If I go to this website: https://helpx.adobe.com/flash-player.html I get an option to 'Check Now', but when i click it, i get "Sorry, Flash Player is either not installed or not enabled.
Please go to step 2."

 

Why isnt this test site triggering the prompt to allow that site to enable Flash in Edge?  Same for Adobe Connect (https://cai.adobeconnect.com/common/help/en/support/meeting_test.htm). If i click that link and then click "Test Again" nothing happens.  I should be asked if i want to allow that site.  What am i missing?

 

Oddly enough, if i go here (https://get.adobe.com/flashplayer/about/), i get the correct prompt about the Flash being blocked and it lets me allow it to run.

 

 

 

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Most Valuable Participant ,
Jul 29, 2020 Jul 29, 2020

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I don't know why you have these Flash problems, sorry, but by design it is getting harder and harder before it goes away completely in a few months. Because Flash is going away and Connect is not going away, I suggest you use the desktop Connect client instead: https://helpx.adobe.com/uk/adobe-connect/using/adobe-connect-application-for-desktop.html

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