Flashplayer already installed, but disabled. Chrome

[brandonk6448574]

• OS:   Sierra 10.12.4
• Google Chrome: 59.0.3071.115 (Official Build) (64-bit)
• Flash Player Version 26.0.0.137

• A direct link to a web page that demonstrates the problem get.adobe.com/flashplayer

Followed instructions at Enable Flash Player for Google Chrome , did not fix.

Followed instructions at Adobe Flash isn't working - Google Chrome Help , didn't work

Uninstalled and reinstalled flashplayer, didn't work.

Any help would be appreciated.

[brandonk6448574]

Also contacted Google Chrome Help  for help and they instructed me to contact Adobe

[_maria_]

Please provide the link to the site that is not working.

Chrome has set Flash as click-to-play, meaning Flash is disabled by default and the user has to enable it.  Not sure why someone directed you back here as this is Google functionality (they control how their browser functions), not Adobe functionality.  It's also quite possible the content developer, of the site you are attempting to view, has not updated their site to handle the new click-to-play functionality being implemented by all browser vendors.

The following Google resources may be of assistance:

• Flash Roadmap - The Chromium Projects​
• HTML5 by default
• Google Groups

[jeromiec83223024 · Accepted solution]

These days, its usually Chrome's click-to-play causing these symptoms, but it sounds like that's not the case for you. 

Anything that might prevent JavaScript from working as written (extensions like ad-blockers, anti-tracking/anti-scripting plugins, etc.) can be a source of similar grief.

Flash Player is a built in component of Chrome, and occasionally the binary just gets damaged, either through disk corruption or a failed patch update.  If you sign into Chrome with your Google account, they sync everything important (bookmarks, history, etc.) to their servers.  Simply uninstalling and reinstalling Chrome (and then, following the directions above to disable Chrome's new Click to Play behavior again) is probably enough to get you going again, and is relatively painless.

Chrome does take a few minutes to download Flash Player after a fresh installation these days, so reinstall, then give it 10-15 minutes to do it's thing.

If you're still stuck after that, go to chrome://flags and search for Prefer HTML5 over Flash.  Set it to Disable, and see if that helps.  If not, let us know.

[brandonk6448574]

thank you both for your help, the site I was having issues with was archive.org.   Jeromiec, once disabling the prefer HTML5 over Flash, the problem was corrected. Thank you so much!!!!