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ok done everything they said in troubleshooting for Microsoft edge and chrome the flashplayer is installed it is set to on in settings but still says it isn't so what now
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For completeness, here are the troubleshooting guides that I think would be useful for you:
Adobe Flash Player enabled but not recognized in Windows 10 Edge
Use or fix Flash audio & video - Computer - Google Chrome Help
To give you any actually useful advice, I'm going to need to know more about your computer, browser, and the website: