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FlashPlayer issue

New Here ,
Aug 15, 2017 Aug 15, 2017

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HI

I have issue with flash player

it doesn't work on my Microsoft Edge

I followed the instruction of troubleshooting, but still have issue

when I test my flash player, it gives me the same troubleshooting

please advise

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Adobe Employee ,
Aug 15, 2017 Aug 15, 2017

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Hi,

Are you able to see any Flash Content? To confirm you can check if you see version information of installed Flash Player correctly on Adobe - Flash Player page.

If you are unable to see the same, enable Flash Player following steps mentioned on Troubleshooting Flash Player on Microsoft Edge page.

Further, please see Extending User Control of Flash with Click-to-Run - Microsoft Edge Dev BlogMicrosoft Edge Dev Blog.  The behavior  may be due to Microsoft's click-to-run implementation.  This Microsoft blog post will provide more information, including a means of reporting a website that is not compliant with the browser's click-to-play implementation.

Thanks!

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New Here ,
Aug 15, 2017 Aug 15, 2017

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Dear Divya

when I click on the first link which u sent above it gives me that (You have version 26,0,0,151 installed)

then, for the seconde link, I did already this, with no results

when I go to: Adobe Flash Player issues with Windows 10 (Microsoft Edge)  and click on test your flash player it gives me:

Flash Player is currently disabled. Please follow the troubleshooting steps below to play Flash content.

and I followd this, and still no resutls

please help

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New Here ,
Aug 15, 2017 Aug 15, 2017

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did you got my reply?

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Adobe Employee ,
Aug 15, 2017 Aug 15, 2017

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Did you try steps on  Troubleshooting Flash Player on Microsoft Edge page.? Please post a screenshot of the error message. also, which site are you trying to access?

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New Here ,
Aug 15, 2017 Aug 15, 2017

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yes i did

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