flashplayer perspective problem

Report · May 20, 2018

okay 2 computers, win 7 and win 10, when I am streaming video in a window in my browser on the win 10 puter, if it is a 16:9 aspect and I go to fullscreen everything is fine BUT if it is a 4:3 window and I go to full screen it stretches the vid to fill side to side. This occurs in all 3 browsers IE, Firefox, and chrome but it does not occur in any of the 3 on the win 7 puter the fullscreen video plays in the appropriate aspect with black borders on the left and right, as it should. all browsers and flashplayer are up to date. MS chat was so useless that the expert just stopped answering and ended chat. And since Adobe has no support option but this...well here I am, any compassionate tech savvy

Report · May 21, 2018

Flash Player isn't a video player per-se. It's a language runtime. You can write a video player on top of it using the APIs that we provide.

That said, it's interesting that it's a Win10-only problem; however, given that we have ~2.5 billion users, if it were widespread, it would most likely already be on my radar.

My guess is that the problem lies somewhere at the intersection of either your particular hardware (most likely a graphics driver thing), or the content provider has dome something weird.

A link to a video that demonstrates the problem would be super useful.

Also, if you could try disabling hardware acceleration as a test, does that fix the scaling problem?

Instructions are in the video troubleshooting guide, here:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

Report · May 23, 2018

Thanks for your reply, I actually just saw it. Yeah my thoughts are that it's some setting I haven't found yet. My pc is pretty hot rizen 7 1800x, 1080 vid card a ton of ram. But it does it with every vid stream that is the square 4:3 format and every browser does it, regardless of where I stream from. If it's the 16:9 format its cool which I am assuming is only because it fits the monitor. recorded vids and such do not behave that way and as I stated my crappy win 7 laptop runs perfectly. I'm just trying to figure out what the commonality could be. The only difference between them is win 10. And HWare on or off makes no diffenrence. Can't be the browsers or not likely since they all do it. I'm stumped, it's either win 10 or my pc settings but I have no idea what or which and it's making me nuts LOL

On Monday, May 21, 2018, 1:06:49 PM EDT, jeromiec83223024 <forums_noreply@adobe.com> wrote:

flashplayer perspective problem

created by jeromiec83223024 in Using Flash Player - View the full discussion

Flash Player isn't a video player per-se. It's a language runtime. You can write a video player on top of it using the APIs that we provide.

That said, it's interesting that it's a Win10-only problem; however, given that we have ~2.5 billion users, if it were widespread, it would most likely already be on my radar.

My guess is that the problem lies somewhere at the intersection of either your particular hardware (most likely a graphics driver thing), or the content provider has dome something weird.

A link to a video that demonstrates the problem would be super useful.

Also, if you could try disabling hardware acceleration as a test, does that fix the scaling problem?

Instructions are in the video troubleshooting guide, here:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10395630#10395630 and clicking ‘Correct’ below the answer

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Report · May 23, 2018

A link to a video that does it would be helpful.

Report · May 23, 2018

I was trying toget you one but they are all password protected, you can get to the link

On Wednesday, May 23, 2018, 9:27:11 PM EDT, jeromiec83223024 <forums_noreply@adobe.com> wrote:

flashplayer perspective problem

created by jeromiec83223024 in Using Flash Player - View the full discussion

A link to a video that does it would be helpful.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10401662#10401662 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10401662#10401662

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