need this urgently due to the security updates - cant wait the 3 days it says to get email! Have had it previously but all are expired - which is strange as updated in September!
Resolved - have to use link in the email you get - regardless if you log in to your Adobe account. You also cant share to others in your organisation creating a point of failure if someone is off / left.
Link if you've had the same issue that might work (if your logged in) is in an email entitled Adobe Software Distribution Request - xxxx-xxxxxxx
Unfortunately, at this time the system currently only supports one Adobe ID/email address per license. If more than one person requires access, please have the other individual(s) request a distribution license.