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flashplayer32au_ha_install doesnt work

New Here ,
Sep 28, 2019 Sep 28, 2019

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When I open the download link it shows me the adobe download manager but then that screen stays white. I tried a new download a new installation etc. but it keep showing me the white download manager screen. Never had any problems with downloads from adobe. Don't know why it does not work now.

 

Greetings.

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correct answers 1 Correct answer

Adobe Employee , Oct 17, 2019 Oct 17, 2019

It's hard to say.  It's not a widespread problem.


"When in doubt, reboot" is always sage advice.

 

If that doesn't help, the installation troubleshooting guide below might help:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

 

Links to the offline installers are at the bottom of the guide.

 

If you haven't rebooted yet, that's a great place to start. At minimum, it will el

...

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Adobe Employee ,
Oct 17, 2019 Oct 17, 2019

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It's hard to say.  It's not a widespread problem.


"When in doubt, reboot" is always sage advice.

 

If that doesn't help, the installation troubleshooting guide below might help:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

 

Links to the offline installers are at the bottom of the guide.

 

If you haven't rebooted yet, that's a great place to start. At minimum, it will eliminate a bunch of potential roadblocks for other steps.

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New Here ,
Dec 21, 2019 Dec 21, 2019

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Hello,  Thank you for your information I tried to solve it. Today i got a message about a new update so i started like I always do/did. So when it starts normally you get a screen with options to click and a button like saying next or install, but I keep getting a white block screen with nothing to click and it won't go further in the installation.  I put a screenshot from the white box.  Greetings,  GireolsHello, Thank you for your information I tried to solve it. Today i got a message about a new update so i started like I always do/did. So when it starts normally you get a screen with options to click and a button like saying next or install, but I keep getting a white block screen with nothing to click and it won't go further in the installation. I put a screenshot from the white box. Greetings, Gireols

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Adobe Employee ,
Jan 06, 2020 Jan 06, 2020

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Please try the following

  1. Right-click on the installer file and select Properties 
  2. In the General tab click the Unblock button 
  3. Click Apply 
  4. Click OK to close the window
  5. Double-click on the installer file to launch the installer 

 

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