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Following steps but get message that Flash is not installed

New Here ,
Feb 27, 2019 Feb 27, 2019

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I've followed all the steps but when I check that Flash is installed I get the following message:

Screen Shot 2019-02-28 at 9.45.39 AM.png

I've double checked everything and can't work out why it isn't installed/enabled.

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Adobe Employee ,
Feb 27, 2019 Feb 27, 2019

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While on the page you want to view Flash content on, go to Safari > Preferences > Websites > Flash Player

Make sure the site URL is listed and the Flash status is On:

Screen Shot 2019-02-27 at 1.41.19 PM.jpg

If the status is Off, change it to On or Ask.  Exit out of Safari Preferences and refresh the browser tab/window.


If the status is set to On, Flash content will display

If the status is set to Ask, when the page is refreshed, Safari will prompt you to trust the site:

Screen Shot 2019-02-27 at 1.43.36 PM.jpg

Selecting Trust changes the Flash status to On in Safari Preferences and Flash content displays.

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