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Game will not load - black screen

New Here ,
Mar 18, 2018 Mar 18, 2018

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i am using windows 7 and chrome on my laptop - until yesterday i had no problem playing the PC game Elvenar. Now i get a black screen on loading. i have checked latest download for both chrome and flash player and followed all instructions to  fix the problem i can find. i have clicked Secure and checked flash is allowed for the website. 

i have an old desktop and i can access the game from that after clicking the screen to allow flash.

dont know what else to do?

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Advisor ,
Mar 18, 2018 Mar 18, 2018

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did you contact the game developers to report your issue first?

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New Here ,
Mar 20, 2018 Mar 20, 2018

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Yes I am in contact with them… but no answers that have helped the problem yet.

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Adobe Employee ,
Mar 20, 2018 Mar 20, 2018

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What happens if you try to play the game in incognito mode?

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