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HELP! new flash player crashing with firefox

New Here ,
Jun 23, 2010

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I was using the old flash player and was prompted to update to the newer version, since updating applications in facebook are crashing thanks to new flash player. can i get back to old flash player as things i was using and viewing 5 minutes before update are no longer working, and i am finding it rather frustrating, i have uninstalled and reinstalled, sent crash report through firefox and everything!!!

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HELP! new flash player crashing with firefox

New Here ,
Jun 23, 2010

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I was using the old flash player and was prompted to update to the newer version, since updating applications in facebook are crashing thanks to new flash player. can i get back to old flash player as things i was using and viewing 5 minutes before update are no longer working, and i am finding it rather frustrating, i have uninstalled and reinstalled, sent crash report through firefox and everything!!!

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New Here ,
Jun 23, 2010

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Exactly the same happened to me! I got the newest firefox and its a little bit better, but no picture.

Before my browser was crashing!

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New Here ,
Jun 27, 2010

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which firefox version you are using ?

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New Here ,
Jun 27, 2010

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Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 ( .NET CLR 3.5.30729)

if thats any help, i just went to about firefox and copy pasted the info

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LEGEND ,
Jun 27, 2010

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Please update your Firefox to version 3.6.6 - it fixes the problem.

See http://forums.adobe.com/thread/668647

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New Here ,
Jun 27, 2010

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I updated to Firefox 3.6.6, then updated my Flash player to 10,1,53, 64. I went to the link provided and reset the timeout function to -1. Then I went to YouTube to test it all out.

Blue Screen of Death. Then automatic reboot of my entire system.

I am beyond ticked off at this point. I'm grinding my teeth in frustration.

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LEGEND ,
Jun 27, 2010

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Hi, Mozilla Firefox issued the browser update to 3.6.6 to fix the problem and explained why it was occurring. Most likely when you manually made the about: config adjustment, that clashed with the 3.6.6 update!

I don't know what else Mozilla Firefox included in that 3.6.6 update, but the purpose was to fix the issue of the timeout. So I think what happened, is the update made the adjustment and then you made the adjustment and it was too much:-)

Here is what I would do, I would reverse the manual about: config that you did, Reboot and allow only the 3.6.6 to take care of it.

Thanks,

eidnolb

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New Here ,
Jun 27, 2010

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Well that worked for all of 2 minutes. I was halfway through a video on YouTube and voila! BSOD and reboot again.

I uninstalled Flash 10,1, 53,64 and instead installed 10,0,45,2. This one is working great. I'll keep an eye on this thread to see if anything changes, but until then, I won't be installing Flash 10.1. I wasn't having ANY problems with my system until the update, so I'll just stick with what's working.

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LEGEND ,
Jun 27, 2010

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Hi, thanks for the update. You shouldn't have any issues with the 10.0.45.2. I certainly can understand the need for Adobe, Microsoft and all of the Browsers to work together! Especially when you consider that the Flash Player works thru the browser whichever one it is. What change one may make is going to affect the other. I don't think it was a coordinated

effort.

Hopefully there will be some fine tuning and things will settle down. (Until IE9 comes out:-) Which from what I hear will be later. Also only Vista & Win7 will be able to use it, due to the technology.

eidnolb

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New Here ,
Jun 27, 2010

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I am totally computer illiterate....would u have a link to that one u

installed that's working?....please....this is driving me nuts....lol

Pam

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New Here ,
Jun 27, 2010

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I got this from Busted Skull. Go to that message and use the link in it.

http://forums.adobe.com/message/2922923#2922923

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New Here ,
Jun 29, 2010

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Got it....TYVM.....seems to have helped !

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LEGEND ,
Jun 23, 2010

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Try to

  • disable hardware acceleration (Flash Player Settings, Display panel);
  • update device drivers for your graphics/video/display adapter.

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New Here ,
Jun 24, 2010

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i would really love to get an answer for this as i, too, am getting the little sad, grey lego.  hopefully, it will be an answer that those of us who just turn on the computer and want it to work can understand.  don't assume that everyone knows how to clear a cache.  or even what a cache is!  please!!!!!  and maybe i'm asking a silly question~ but it occurs to me that the crashes started happening when i updated firefox as well as flash.  is it possible that the issue is with firefox and not flash?

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New Here ,
Jun 23, 2010

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Same thing happening here. I'm getting a full on BSOD, then my system reboots. It only happens with Flash 10. I had to uninstall it and roll back to Flash 9, but of course now I can't play some of my games that require 10. This stinks. I thought 10 was supposed to fix this problem? My GPU drivers are fully updated, specifically for compatibility with Flash 10.

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New Here ,
Jun 24, 2010

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I've done the same thing and it will not work.  It keeps crashing when I try to play FarmVille on Facebook.  I'm even having trouble with the shockwave working on Gogle Chrome.  Would love to ge the older version of the flash player back as I was having no issues with that version.  Sometimes I wonder why the newer/updated versions always seem to still have a few bugs in them when they are supposed to overwrite the older versions to make them run smoother and more efficiently.

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New Here ,
Jun 24, 2010

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You can download Flash 9 here on the Adobe site. It's kind of hard to find by navigating the site though. I googled it instead, and found a link that took me right to it. You have to uninstall 10 first though.

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New Here ,
Jun 24, 2010

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This is exactly why im here....I have crashed more times then I can count...cant play my games ....keep getting that grey page with the sad looking lego telling me it crashed...AGAIN.....hope there is some help for this...was fine till I upgraded whatever it was it told me to....gggrrrrrr

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