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help with new laptop and adobe

New Here ,
Dec 13, 2017 Dec 13, 2017

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We purchased a Lenovo ideapad320S and anything which needs adobe to run isn't loading. I have tried the trouble shooting on the links provided when it directs us to adobe site but it does not make any difference. the children need it for certain school programs and this is becoming an issue with their homework. any help grately appreciated. thank you.

ps go easy on me, I haven't used a laptop in many years due to smartphones doing mostly all ive ever needed online. until now!!

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Adobe Employee ,
Dec 13, 2017 Dec 13, 2017

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I'm assuming you're using Edge browser on Windows 10.  If so, Microsoft, like other major browser vendors, disables Flash by default in Edge (and IE) and forces users to enable Flash on a per site basis.  There is no option to enable Flash for all sites, always.  This is a Microsoft decision, not Adobe's.


Please see the following for assistance:

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