Flash player license expired on January 12, 2021. If you go to "control panel" and put an earlier date, when you reopen the solution center you will see that it works. After the scan put everything back in place.
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HP had 3-1/2 years notice that Flash Player was ending on Dec 31st, 2020. If they didn't see fit to upgrade their software, those are the breaks.
Fortunately, I'm able to control my scanners and printers via the hardware's onboard controls. Perhaps not quite as convenient to use as the computer apps, but it's an acceptable workaround until I'm ready to buy new peripherals.
Hi,This is indeed a problem for which HP shamefully is taking NO responsibility.
For windows 7 & 8 you can install an earlier flash that works & doesn't seem to get deleted or corrupted (at least until Adobe find out).
What to do:
1) Remove all traces of your present flash by downloading and executing the Adobe Flash removal file at the following link:
[moderator: potentially harmful link removed. Uninstaller is posted at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html]
(you need to put the usual http // www. (without the gaps between characters) in front of this link. I have left it off to stop the censors from removing the link).
Ensure that no programs are running when you delete Flash!
2) Reboot your computer to finish the de-installation
3) Install the older Flash version from the following link:
[moderator: potentially harmful link removed]
(again insert http: etc. at the front of the link).
4) Reboot the computer and your User Interface should work again.
Even in windows 10 this solution works 😉
Hi Tancat and others,
unfortunately Adobe keeps removing my link to get the older flash version.
here it is as a short version again until it is removed, [moderator: potentially harmful link removed]
This is sadly the last time I will be able to help here.
Best of luck Chris.
Well in addition to HP, Adobe is obviously in league and also trying to make us throw away good equipment.
Adobe will not allow me to give you the help which would have allow you to keep on using your HP equipment. I tried, but sadly Adobe is blocking me.
You should send your opinion of this dreadful behaviour of Adobe to their management.
Sorry I can not help where I have a solution.
You can try the following:
1) Thoroughly de-install flash using the Adobe de-installation tool (important that no bits are left)
3) Search the web for an older version (say, 4 or 5 years old) of Flash and install it.
I wonder how much of this will be censored??
"Search the web for an older version (say, 4 or 5 years old) of Flash and install it."
WARNING: DO NOT do this! ADOBE DOES NOT OFFER OLD, UNSUPPORTED FLASH PLAYER PLUGINS.
Using unsupported plugins that no longer receive security updates puts you and your computer at risk from hackers, trojans, ransomware and other malicious attacks. Browser vendors and operating systems are disabling Flash for a reason.
Incidentally, this is an Adobe user-to-user community, not the HP forums. And the official Adobe announcements about Flash Player EOL can be found below.
Have you tried VueScan?