I am SICK & TIRED of trying to update Flash Player.

[Guest]

I am SICK & TIRED of trying to update Flash Player.

It gets to 90% and hangs.

There MUST be a better easier way to update.

I have spent too much of my precious time %$#@ing around with your stupid program.

[_maria_]

Please provide the following information:

• Operating system version
• Web browser and version
• File name of the installer you are using
• Flash Player version
• Explain your problem in step-by-step detail if possible
• A direct link to a web page that demonstrates the problem
• If you get error messages, please provide a screenshot

[Guest]

Operating system version = OS Mac Sierra 10.12.6

Web browser and version = Safari Version 12.0 (12606.2.11)

File name of the installer you are using = ? Adobe?

Flash Player version <https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fkb2.adobe.com%2Fcps%2F155%2Ftn_15507.html> = ? Never gets far enough to check

Explain your problem in step-by-step detail if possible = Gets to 90% installed then stalls (message is = Adobe Flash is NOT responding)

A direct link to a web page that demonstrates the problem = n.a.

If you get error messages, please provide a screenshot <https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot>

[ridhij42083560]

Hi,

Please provide Adobe_ADM.log and Adobe_GDE.log files. You can get the location of files from Where do I find the Flash Player installation log on the Macintosh? link. Once you have the files, upload the same and share the link here. Refer to How to share a file using Adobe Document Cloud to know how to upload files.

In the meanwhile, please use the offline installers available on Installation problems | Flash Player | Mac page under 'Still having problems' section.

Thanks!