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I can't install flash player on my mac

New Here ,
Jun 03, 2012

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Operating system: OS X 10.5.8

Processor: 2.1 GHz Intel Core 2 Duo

Browser: Safari 5.0.6 (have also tried on latest version of firefox)

I have tried so many times to install flash player and each time the download stope (usually at 0%) and doesn't give a reason. I was looking through other threads and I have found that my flash player plugin is in the Internet Plug-Ins (Disabled) folder but I've no idea how to enable it again. Plug ins are enabled under preferences. Could this be the problem? Thanks.

Could you both try these steps for installing Flash Player?

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

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I can't install flash player on my mac

New Here ,
Jun 03, 2012

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Operating system: OS X 10.5.8

Processor: 2.1 GHz Intel Core 2 Duo

Browser: Safari 5.0.6 (have also tried on latest version of firefox)

I have tried so many times to install flash player and each time the download stope (usually at 0%) and doesn't give a reason. I was looking through other threads and I have found that my flash player plugin is in the Internet Plug-Ins (Disabled) folder but I've no idea how to enable it again. Plug ins are enabled under preferences. Could this be the problem? Thanks.

Could you both try these steps for installing Flash Player?

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

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Community Beginner ,
Jun 03, 2012

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I am having the same problem I've tried to uninstall all of Adobe Flash and reinstall 11.2 with no luck.  I am running Mac OS X 10.6.8 on a MacBook w/ 2 Ghz Intel core 2 Duo.  Now I'm at the point where almost every video we need to access is restricted.  Is there anyone else having this problem?  Adobe please fix!!!.

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Adobe Employee ,
Jun 03, 2012

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In Safari, go to Help > Installed Plug-ins. Can you see Shockwave Flash in the list?

@Webbervillecarnut: Have you gone through this link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#Flash_Player_for_...

It has step-by-step information on installing Flash Player.

Also, ensure that JavaScript is enabled in your Mac. (In Safari, click Develop and deselect Disable JavaScript, if the option is selected.)

Thanks,

Sunil

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Community Beginner ,
Jun 04, 2012

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I don't see Shockwave Flash installed on the list, do I need to install this first?  When I try to install 11.2, the progress bar will go 95% then lock up.

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New Here ,
Jun 04, 2012

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I don't have shockwave installed. So I should do that first yes? I had flash player before so I must have had it and I have no idea how it has been unintalled. Should I also change the flash player plug-in from disabled? I don't know how to do that! Thanks very much for your help with this.

Caitríona

Update: I installed flash shockwave successfully but still couldn't install flash player. Got the message "This installation  failed" at 0%.

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Adobe Employee ,
Jun 06, 2012

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Could you both try these steps for installing Flash Player?

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

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Community Beginner ,
Jun 06, 2012

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I figured it out already rhanx

Sent from my iPhone

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New Here ,
Nov 12, 2012

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I've got the same problem, the progress bar hangs up on 95% and won't let me shut the computer down. I've taken all three steps you recommended and the Install Plugin applet hung up as well! It says:

Screen Shot 2012-11-13 at 10.41.39 AM.png

My system:

Mac OSX 10.7.5

2.7 GHz Intel Core i7

Safari 6.0.2

Shockwave Flash installed.

Can you help me to solve this?

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Adobe Employee ,
Nov 19, 2012

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@MagPop - Does this also happen if you try updating right after you reboot your system?

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New Here ,
Nov 20, 2012

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Yes, the same thing happened.

I canceled both applications through the Activity Monitor, rebooted the computer, and after that the automatic update launcher never appeared.

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Adobe Employee ,
Nov 20, 2012

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So, are you on Flash Player 11.5.502.110 now?  If not, can you try installing from this link?

http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d...

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New Here ,
Jun 24, 2014

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Hello Chris,

I have the same issue, but I've tried all the options you suggested and is not working either. Screen Shot 2014-06-24 at 10.34.12 AM.png

this is what I get when trying to install it, the option you mention before "

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx .dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file. "

is not coming up 😕

I will much appreciate your help

regards

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New Here ,
Jun 24, 2014

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hello webbervillecarnut

how did you solve it?

thanks

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Adobe Employee ,
Jun 24, 2014

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@betotm - Could you try the installer located here, no need to extract the pkg file.  Simply download, mount the image and run.  - http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

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New Here ,
Jun 25, 2014

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Thank you Chris!, it is working now!!

much appreciate it

B

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New Here ,
Jul 04, 2014

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hello chris I'm having problem installing the adobe flash player, it tells me to close safari, i do so, but it tells me to retry

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LEGEND ,
Jul 04, 2014

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You need to close the Safari process, not just the browser window.  Use the Activity Monitor, or restart your Mac, then run the downloaded installer before doing anything else.

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New Here ,
Jul 05, 2014

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that link does not work

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New Here ,
Aug 12, 2014

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Hello Chris,

Tried to update my Adobe to the newest version and same thing happened, it just froze at 0% process, could you help me again here please?.

Regards

Beto

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New Here ,
Aug 26, 2014

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I have spent hours doing everything on Adobe trouble shoot page not to mention everything else I found trying to give help and "nothing" worked. I didn't even have an Adobe Flash Player.pkg file when I went into resources, and couldn't find any help on when that happened either.

Anyway I came across this page, used your link and everything is fine now, it even had the Adobe flash player package in resources, in fact there were 35 files in the resources folder rather than just 5 in all the downloads I got from the Adobe site.

Thank you Chris Campbell.

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New Here ,
Oct 28, 2014

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Thanks so much that worked.

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New Here ,
Oct 30, 2014

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This link is not available. ARGH.

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New Here ,
Oct 30, 2014

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My password is not working….I have been to Adobe.com and reset and it's STILL not working.I have tried all sorts of password iterations to no avail. HOW CAN I RESET THE PW AND HAVE IT WORK????

I am getting very frustrated and looking for a hammer for my computer!!  😉  

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LEGEND ,
Oct 31, 2014

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You are using the wrong password; see https://forums.adobe.com/thread/1619850

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New Here ,
Oct 31, 2014

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Thank you so much!!! This is the only thing that worked for my computer!

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New Here ,
Nov 01, 2014

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Hello.

Thanks for the help but...

...The links aren't working...


Why can't I open the links?

The only relevant change I made recently is that I have updated to yosemite...but even that is a stretch..

http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g

this one shows the "not possible to open the page" message

http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx .dmg

the last one you posted gives me a "404 Not Found" message

Not Found

The requested URL /get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg was not found on this server.

Thank you for your time.

Regards

Joao

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New Here ,
Nov 01, 2014

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I have exactly the same problem.  I have also uninstalled the flash player, as suggested in another post, now I have nothing.

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LEGEND ,
Nov 01, 2014

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joaosarabando wrote:

http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx .dmg

the last one you posted gives me a "404 Not Found" message

This topic is half a year old, and that link is no longer valid.  Try http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

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New Here ,
Jul 04, 2014

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hello I'm having problems installing the adobe flash player, it tells me to close safari, i do so, but it tells me to retry

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New Here ,
Dec 17, 2014

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I'm also attempting to run a clean install.

I uninstalled successfully after several unsuccessful attempts to run the flash player update, and restarted.

Then I downloaded the latest install and ran it. The results of the installer are the same, whether I'm running the update or the clean install.

AdobeFlashPlayerInstaller_16

The Adobe Flash Player Installer opens to a small black window - and a progress bar of 0% appears for a moment before it disappears.

Screen Shot 2014-12-17 at 9.52.51 PM.png

The auto-updater is still running - but nothing ever happens.

Screen Shot 2014-12-17 at 9.53.13 PM.png

Safari v 7.1

OS X 10.9.5 (13F34) Mavericks

Chris Campbell - you seem to know your way around some previous install problems. Any more suggestions for this latest update?

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New Here ,
Dec 19, 2014

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Try downloading the offline installer. I had the same issue.

http://www.adobe.com/products/flashplayer/distribution3.html

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New Here ,
Mar 11, 2015

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This is exactly the problem I'm having. It's been weeks since I have been able to use flash via Safari. What makes this interesting though is that it works in google chrome although I do get a warning that it is out of date, it doesn't block me like safari. I hate google chrome. I hope someone has come up with an answer to this problem.

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New Here ,
Jan 06, 2015

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I've tried the suggestions in this forum, including clean install, downloading offline version with Firefox, etc, but every time my installer stalls at 46% of the way.  Ideas?

AdobeFlashInstallerError.png

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New Here ,
Feb 08, 2015

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I tried all sorts of fixes, including a clean install. When I installed the offline version, that worked.

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Community Beginner ,
Feb 09, 2015

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I just figured this out on my own as no one at Adobe will release a playbook that gives proper instructions on this issue.  If you are having issues with the application not installing all of the way, you have a permission issue on the the partition where your Yosemite OS is installed.  Here is how you fix the issue that you are experiencing:

  1. Open Disk Utility (press Command and the Space Bar, then type disk utility)
  2. Locate your disk and the partition where your OS installed. 
  3. Select First Aid (in the right pane next to Erase and Restore)
  4. Locate the button "Verify Disk Permissions" and click on it.
  5. Wait, get some coffee and relax, this will all be over soon
  6. When Verify Disk Permissions is complete, click on the button "Repair Disk Permissions"
  7. Now grab breakfast, lunch or dinner and tell someone you love that you love them.
  8. After your disk permissions have been repaired, close out Disk Utility
  9. Open the FlashPlayer installation file and run the installation again.
  10. Finally, whew... Enjoy your entertainment fare.  You made it across the schism that Adobe loves to plague their loyal patrons with.  

I hope this helps someone.  Let me know if it worked or didn't; I am curious if you all will see the same success that I have realized.

Cheers & Many Regards,

Geoff

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New Here ,
Mar 25, 2015

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Repaired Disk Permissions, turned off Trend Micro anti-virus (which never interfered before), and it downloaded and installed. THANKS!

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New Here ,
Mar 25, 2015

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I am having the same problem. I completely uninstalled the old version and tried a clean install of Version 17.0.0.134 It shows the install bar and then freezes at 29%. I have turned off virus protection (which has never interfered before) I am running OS X 10.2.2

I have tried several times, checking the troubleshooting guides, but nothing works. I have downloaded directly from the Adobe website. At the moment, I am without Flash Player, and I have no idea what to do to fix the situation. I hope you can help.

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Anubha Goel

Anubha Goel (to William Colvin) 17 hours ago

Hi --Bill,

Please post your query in the Flash Player community and get your query resolved.

Regards,

Anubha

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William Colvin

William Colvin (to Anubha Goel) Less than a minute ago

Repaired Disk Permissions, turned off Trend Micro anti-virus (which never interfered before), and it downloaded and installed. THANKS!


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