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I can't install flash player on my mac

New Here ,
Jun 03, 2012 Jun 03, 2012

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Operating system: OS X 10.5.8

Processor: 2.1 GHz Intel Core 2 Duo

Browser: Safari 5.0.6 (have also tried on latest version of firefox)

I have tried so many times to install flash player and each time the download stope (usually at 0%) and doesn't give a reason. I was looking through other threads and I have found that my flash player plugin is in the Internet Plug-Ins (Disabled) folder but I've no idea how to enable it again. Plug ins are enabled under preferences. Could this be the problem? Thanks.

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correct answers 1 Correct Answer

Adobe Employee , Jun 06, 2012 Jun 06, 2012
Could you both try these steps for installing Flash Player?1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

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Community Beginner ,
Jun 03, 2012 Jun 03, 2012

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I am having the same problem I've tried to uninstall all of Adobe Flash and reinstall 11.2 with no luck.  I am running Mac OS X 10.6.8 on a MacBook w/ 2 Ghz Intel core 2 Duo.  Now I'm at the point where almost every video we need to access is restricted.  Is there anyone else having this problem?  Adobe please fix!!!.

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Adobe Employee ,
Jun 03, 2012 Jun 03, 2012

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In Safari, go to Help > Installed Plug-ins. Can you see Shockwave Flash in the list?

@Webbervillecarnut: Have you gone through this link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#Flash_Player_for_...

It has step-by-step information on installing Flash Player.

Also, ensure that JavaScript is enabled in your Mac. (In Safari, click Develop and deselect Disable JavaScript, if the option is selected.)

Thanks,

Sunil

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Community Beginner ,
Jun 04, 2012 Jun 04, 2012

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I don't see Shockwave Flash installed on the list, do I need to install this first?  When I try to install 11.2, the progress bar will go 95% then lock up.

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New Here ,
Jun 04, 2012 Jun 04, 2012

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I don't have shockwave installed. So I should do that first yes? I had flash player before so I must have had it and I have no idea how it has been unintalled. Should I also change the flash player plug-in from disabled? I don't know how to do that! Thanks very much for your help with this.

Caitríona

Update: I installed flash shockwave successfully but still couldn't install flash player. Got the message "This installation  failed" at 0%.

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Adobe Employee ,
Jun 06, 2012 Jun 06, 2012

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Could you both try these steps for installing Flash Player?

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

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Community Beginner ,
Jun 06, 2012 Jun 06, 2012

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I figured it out already rhanx

Sent from my iPhone

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New Here ,
Jun 24, 2014 Jun 24, 2014

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hello webbervillecarnut

how did you solve it?

thanks

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Adobe Employee ,
Jun 24, 2014 Jun 24, 2014

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@betotm - Could you try the installer located here, no need to extract the pkg file.  Simply download, mount the image and run.  - http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

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New Here ,
Jun 25, 2014 Jun 25, 2014

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Thank you Chris!, it is working now!!

much appreciate it

B

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New Here ,
Aug 12, 2014 Aug 12, 2014

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Hello Chris,

Tried to update my Adobe to the newest version and same thing happened, it just froze at 0% process, could you help me again here please?.

Regards

Beto

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New Here ,
Aug 26, 2014 Aug 26, 2014

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I have spent hours doing everything on Adobe trouble shoot page not to mention everything else I found trying to give help and "nothing" worked. I didn't even have an Adobe Flash Player.pkg file when I went into resources, and couldn't find any help on when that happened either.

Anyway I came across this page, used your link and everything is fine now, it even had the Adobe flash player package in resources, in fact there were 35 files in the resources folder rather than just 5 in all the downloads I got from the Adobe site.

Thank you Chris Campbell.

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New Here ,
Oct 30, 2014 Oct 30, 2014

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My password is not working….I have been to Adobe.com and reset and it's STILL not working.I have tried all sorts of password iterations to no avail. HOW CAN I RESET THE PW AND HAVE IT WORK????

I am getting very frustrated and looking for a hammer for my computer!!  😉  

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LEGEND ,
Oct 31, 2014 Oct 31, 2014

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You are using the wrong password; see https://forums.adobe.com/thread/1619850

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New Here ,
Oct 31, 2014 Oct 31, 2014

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Thank you so much!!! This is the only thing that worked for my computer!

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New Here ,
Nov 01, 2014 Nov 01, 2014

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Hello.

Thanks for the help but...

...The links aren't working...


Why can't I open the links?

The only relevant change I made recently is that I have updated to yosemite...but even that is a stretch..

http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g

this one shows the "not possible to open the page" message

http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx .dmg

the last one you posted gives me a "404 Not Found" message

Not Found

The requested URL /get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg was not found on this server.

Thank you for your time.

Regards

Joao

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New Here ,
Nov 01, 2014 Nov 01, 2014

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I have exactly the same problem.  I have also uninstalled the flash player, as suggested in another post, now I have nothing.

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LEGEND ,
Nov 01, 2014 Nov 01, 2014

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joaosarabando wrote:

http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx .dmg

the last one you posted gives me a "404 Not Found" message

This topic is half a year old, and that link is no longer valid.  Try http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

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New Here ,
Nov 02, 2014 Nov 02, 2014

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Works perfectly the link you posted!

Followed the "clean install" tutorial and its up and running smoothly.

Thank you.

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New Here ,
Dec 16, 2014 Dec 16, 2014

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Hi I am having the same problem as previously mentioned but the links wont work? Could you post a new link

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New Here ,
Nov 12, 2012 Nov 12, 2012

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I've got the same problem, the progress bar hangs up on 95% and won't let me shut the computer down. I've taken all three steps you recommended and the Install Plugin applet hung up as well! It says:

Screen Shot 2012-11-13 at 10.41.39 AM.png

My system:

Mac OSX 10.7.5

2.7 GHz Intel Core i7

Safari 6.0.2

Shockwave Flash installed.

Can you help me to solve this?

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Adobe Employee ,
Nov 19, 2012 Nov 19, 2012

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@MagPop - Does this also happen if you try updating right after you reboot your system?

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New Here ,
Nov 20, 2012 Nov 20, 2012

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Yes, the same thing happened.

I canceled both applications through the Activity Monitor, rebooted the computer, and after that the automatic update launcher never appeared.

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Adobe Employee ,
Nov 20, 2012 Nov 20, 2012

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So, are you on Flash Player 11.5.502.110 now?  If not, can you try installing from this link?

http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d...

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New Here ,
Jun 24, 2014 Jun 24, 2014

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Hello Chris,

I have the same issue, but I've tried all the options you suggested and is not working either. Screen Shot 2014-06-24 at 10.34.12 AM.png

this is what I get when trying to install it, the option you mention before "

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx .dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file. "

is not coming up 😕

I will much appreciate your help

regards

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