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I cannot delete or update my adobe flash player because i don't know the password

New Here ,
Sep 19, 2019 Sep 19, 2019

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Hello, i need to update my adobe flashplayer in order for my web camera to work. However i cannot update it or even delete it or do anything without knowing the password. It will not let me reset the password or change the password. What can i do?

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correct answers 1 Correct Answer

Most Valuable Participant , Sep 23, 2019 Sep 23, 2019
The password it wants is your own computer's administration password. It is nothing to do with Adobe or Flash, it is there to protect you from installing software. You probably chose the password when you got the computer out of the box.

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Most Valuable Participant ,
Sep 23, 2019 Sep 23, 2019

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The password it wants is your own computer's administration password. It is nothing to do with Adobe or Flash, it is there to protect you from installing software. You probably chose the password when you got the computer out of the box.

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Adobe Employee ,
Sep 23, 2019 Sep 23, 2019

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:
http://support.apple.com/kb/PH18653
http://support.apple.com/kb/PH14325
http://support.apple.com/en-us/HT201240

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