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J'ai procédé à la désinstallation mais impossible de ré-installer Flash Player.
Merci de m'indiquer une méthode
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Hi,
You may try the offline installer. Follow these steps
1)Download the uninstaller from: Uninstall Flash Player for Mac OS
2) Open the page: Installation problems | Flash Player | Mac
Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI plugin.
3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer.
If the problem persists, please write back to us.
Thanks!
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HI sarl kinhelios
Is there an error on the installer dialog window itself? To troubleshoot the error I'll need to review the installer log files. Please do the following:
Thank you.
--
Maria
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Hi Maria,
Find a link to the 2 files you needed to analyse the problem
Thank you for your help.
Jean-Baptiste
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Hi,
Thank you for posting the log files. Flash Player installation, using the online installer, is failing due to a known bug we are fixing in the near future. The offline installer, which Divya posted a link to, is not impacted by the bug and should install Flash Player successfully on your system.
--
Maria
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Hi,
Yes there is an error on the installer itself and just after it opens firefox to indicate that the installed is uncompleted !
Thank,
Jean-Baptiste
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Hi,
I have posted 2 answers,
Is there an error on the installer dialog window itself? To troubleshoot the error I'll need to review the installer log files. Please do the following:
Le 5 mai 2017 à 17:12, m_vargas <forums_noreply@adobe.com> a écrit :
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Cordialement Jean-Baptiste DUFAY
Directeur SARL KINHELIOS
Ingénieur ESTP - PARIS