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Installation hangs at "Installation will begin shortly..."

New Here ,
May 29, 2017 May 29, 2017

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I'm having the same problem.  Using Windows 7, Firefox 47.

installationWillBeginShortly.PNG

Moderator Edit: Modified title to accurately reflect issue...no error is displayed on the screen, but installation appears to be hanging.

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Adobe Employee ,
May 29, 2017 May 29, 2017

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Hi,

Please share FlashInstall.log and Adobe_ADM.log files from the affected machine. To get log locations please go through Where do I find the Flash Player installation log on Windows? link. To share/upload the files you can go through How to share a document wiki. Once you have uploaded the logs please share a link to the log files here.

Also please ensure you are not using any proxy on your machine.

Thanks!

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