I was told to install Adobe Flash to complete a training for work. I am installing Flash for Firefox and was able to download the .exe file to my computer. I double click on the file and it asks for what type of updates I would like. I tell them to update automatically and it opens up another box and shows it ready to install and says 0%. It states that it will begin shortly but never goes anywhere. I have tried all of the different ways I could possibly try to no avail. I went to the website to see what I might be doing wrong but nothing. I have Windows 7 on my PC. Why is it not getting past 0%?
We'll need to obtain the online installer log files to troubleshoot further. Please provide the two files (Adobe_ADM.log and Adobe_GDE.log) saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs. Upload the files to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud, or some other file sharing service of your choice that doesn't require user account to access. Post the link to the uploaded files in your reply.