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installing/updating flash player

New Here ,
Jun 05, 2018 Jun 05, 2018

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Hi,

    I need to use flash player for an online course.  When I click the place I need it I get the reply - flash player our of date.  When I try to load flash player I am given a step to purchase something I don't want.  It is a free month offer with a cancellation.  If I am having this much trouble how do you think I could cancel something.  I need to bypass the promotion.

Carol

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Adobe Employee ,
Jun 05, 2018 Jun 05, 2018

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When I try to load flash player I am given a step to purchase something I don't want.  It is a free month offer with a cancellation.

This sounds like it's the optional offer that displays after Flash Player is successfully installed.


Major browser vendors disable Flash by default forcing users to enable it, usually on a per site basis.  See https://helpx.adobe.com/flash-player.html for links to instructions to enable Flash Player on the various browsers.  If enabling Flash in the browser doesn't work, please provide the following information:

  • Operating system, including version
  • Browser, including version
  • Flash Player version installed
    • provide a screenshot of the Flash Player Settings Manager > Updates tab:
      • macOS: System Preferences > Flash Player > Updates tab
      • Windows: Control Panel\All Control Panel Items > Flash Player > Updates tab
  • Link to content that is not working

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New Here ,
Jun 05, 2018 Jun 05, 2018

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Hello Maria,

Step 3 of re-setting Adobe Flash player involves the promotion. My adobe flash player is not set up just with steps 1 and 2. I have a Mac OS High Sierra 10.13.4. I am simply trying to install Flash Player on the website.

Carol

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Adobe Employee ,
Jun 05, 2018 Jun 05, 2018

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Hi caroll42923708

When you launch System Preferences, is there a Flash Player item listed, at the bottom?

Which browser are you using?

--

Maria

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Most Valuable Participant ,
Jun 05, 2018 Jun 05, 2018

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Flash Player is free https://get.adobe.com/flashplayer

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