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Keeps redirecting me to Troubleshooting Page?

New Here ,
Sep 29, 2018 Sep 29, 2018

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Everytime I try to go to the page to download Flash Player, it keeps directing me here

Adobe Flash Player issues with Windows 10 (Microsoft Edge)

I'm not trying to troubleshoot though. I'm trying to download. Anyone know why this is happening?

-Thanks

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LEGEND ,
Sep 29, 2018 Sep 29, 2018

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What browser are you using?

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Adobe Employee ,
Oct 01, 2018 Oct 01, 2018

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Hi,

The Flash Player downloads page performs operating system and browser detection to offer the appropriate Flash Player for the OS/browser combination.  In your case, you're going to the Flash Player download page using Edge browser, however, Microsoft embeds Flash Player ActiveX in Edge and IE on Windows 10, as such, there's no Flash Player to install.  Microsoft does block Flash by default, forcing users to unblock it, on a per-site basis.

If you're attempting to view Flash content, follow the instructions on the page to 'allow' Flash on the site your attempting to view.  If it's not working, it's most likely a content issue, in which case I would recommend contacting the content provider, or Microsoft, for assistance.

--

Maria

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