• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Latest version of adobe flash not installing

Guest
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

I just tried around 5 time to get the latest update for your adobe flash player and it keeps saying install failed

I running xp pro sp3 with the latest version of fire fox and a old out dated version of chrome that is no longer supported

Views

602

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 14, 2017 Jun 14, 2017

Hi,

This is a known issue with the online installer due to a recent digital signature change for sha256 support (for more details see comment #17 at newest flash update won't complete install on Windows XP )

The offline installer, posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page, in the 'Still having problems' section will work, but will return 'Unkown Publisher', again due to a change in the digital signature.

--

Maria

Votes

Translate

Translate
Adobe Employee ,
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

Hi,

This is a known issue with the online installer due to a recent digital signature change for sha256 support (for more details see comment #17 at newest flash update won't complete install on Windows XP )

The offline installer, posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page, in the 'Still having problems' section will work, but will return 'Unkown Publisher', again due to a change in the digital signature.

--

Maria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 15, 2017 Jun 15, 2017

Copy link to clipboard

Copied

LATEST

This is a duplicate of newest flash update won't complete install on Windows XP

To keep from posting the same content to multiple discussion topics I'm locking this topic.  For updates see newest flash update won't complete install on Windows XP

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines