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MAC Firefox in use. FPlayer current and verified. How to stop update popups?

New Here ,
Jun 19, 2017 Jun 19, 2017

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Using Mac with browser Firefox. The Flash Player is verified current 26,0,0,131 as of Jun 19, 2017. Over the last day or two continue to get popups for update. How do I stop that?

There is no Macromedia file in library/application support/

BTW We always go to Adobe Flash website to download (never through a popup).

Please send specific instructions to correct this recurring popup. Thank you.

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correct answers 1 Correct Answer

Adobe Employee , Jun 20, 2017 Jun 20, 2017
The reason the update notification keeps displaying is because the PPAPI plugin (used by Chromium-based browsers, such as Opera) is out-dated (by at least 3 releases).  If you don't use a Chromium-based browser you can uninstall it.  If you use a Chromium-based browser please update it to the latest version. Note that at this time, there is no way to uninstall only the PPAPI plugin.  Running the uninstaller will uninstall both the PPAPI plugin and the NPAPI plugin (used by Safari and Firefox) an...

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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Hi,

Flash Player plugin is not saved to the library/application support/ directory.  It is a browser plugin, and thus saved at /Library/Internet Plug-ins.

Please do the following:

  • Go to System Preferences > Flash Player > Update tab
  • Post a screenshot of the Updates tab


Thank you.

--

Maria

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New Here ,
Jun 20, 2017 Jun 20, 2017

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Thank you for the clarification about the location of the preferences.

There have been no further update alert popups since posting the ticket. The update popup occurred three four times over two days after updating.

Attached is the requested screenshot. Flash Player Update tab.jpg

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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The reason the update notification keeps displaying is because the PPAPI plugin (used by Chromium-based browsers, such as Opera) is out-dated (by at least 3 releases).  If you don't use a Chromium-based browser you can uninstall it.  If you use a Chromium-based browser please update it to the latest version.


Note that at this time, there is no way to uninstall only the PPAPI plugin.  Running the uninstaller will uninstall both the PPAPI plugin and the NPAPI plugin (used by Safari and Firefox) and you'll need to re-install the NPAPI plugin afterwards.

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New Here ,
Jun 20, 2017 Jun 20, 2017

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Your explanation makes this much clearer.

The only reason to ask about uninstall/install was in the case that it would be needed. Understanding how to use the Mac System Preferences | Flash Player | Update makes this easy to understand. Your explanation about how to determine which browser/plugin is out of date and triggering the alert was also helpful.

Firefox and Safari use the NPAPI plugin

Chrome (and Opera) use the PPAPI plugin

I can see that there may be a distinction made by the alert popup as to which browser/plugin is out of date. But the popup does not provide that information. Security steps suggest going directly to the Adobe Flash Player website for download, not through any popup. Since I always go the Adobe | Flash Player | update from Firefox, I would not be downloading the plug in for other browser/plugins. I didn't know that previously.

If there is anything related that I should be aware of, please let me know.

Thanks for your time and interest in understanding what was happening.

From: m_vargas <forums_noreply@adobe.com>

To: PJ Collins <inkypov-tech@yahoo.com>

Sent: Tuesday, June 20, 2017 1:07 PM

Subject: MAC Firefox in use. FPlayer current and verified. How to stop update popups?

MAC Firefox in use. FPlayer current and verified. How to stop update popups?

created by m_vargas in Using Flash Player - View the full discussionThe reason the update notification keeps displaying is because the PPAPI plugin (used by Chromium-based browsers, such as Opera) is out-dated (by at least 3 releases).  If you don't use a Chromium-based browser you can uninstall it.  If you use a Chromium-based browser please update it to the latest version.

Note that at this time, there is no way to uninstall only the PPAPI plugin.  Running the uninstaller will uninstall both the PPAPI plugin and the NPAPI plugin (used by Safari and Firefox) and you'll need to re-install the NPAPI plugin afterwards. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9659636#9659636 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9659636#9659636 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Using Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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You're very welcome.  Glad we were able to help you resolve the issue.

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New Here ,
Jun 20, 2017 Jun 20, 2017

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Please put forward as a user recommendations

The alert popup should be smaller and along the 'edge' of the screen. At present it blocks the view of anything on the screen and won't go behind. It is rarely possible to stop everything and update.

This is made more difficult because the browser must be restarted, which is rarely possible in the middle of working.

Further, the smaller 'edge' popup should expand to say what browser and what numbered update is needed.

Thanks again.

From: m_vargas <forums_noreply@adobe.com>

To: PJ Collins <inkypov-tech@yahoo.com>

Sent: Tuesday, June 20, 2017 3:35 PM

Subject: MAC Firefox in use. FPlayer current and verified. How to stop update popups?

MAC Firefox in use. FPlayer current and verified. How to stop update popups?

created by m_vargas in Using Flash Player - View the full discussionYou're very welcome.  Glad we were able to help you resolve the issue. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9660050#9660050 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9660050#9660050 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Using Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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