• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

mac flash player download won't work

New Here ,
Feb 16, 2018 Feb 16, 2018

Copy link to clipboard

Copied

says uninstall i click on it but won't do anythingScreen Shot 2018-02-16 at 12.06.22.png

Views

543

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 16, 2018 Feb 16, 2018

Copy link to clipboard

Copied

Thank you for reporting.  I'll look into the uninstall link not working.  The uninstaller is posted at Uninstall Flash Player for Mac OS

What version do you have installed and what version where you attempting to install?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 17, 2018 Feb 17, 2018

Copy link to clipboard

Copied

my version is early 2009 10.11.6

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 20, 2018 Feb 20, 2018

Copy link to clipboard

Copied

I meant, which version of Flash Player do you have installed and what version are you attempting to install?


Where you able to install Flash Player after uninstalling the version that was installed?


Please provide the FlashPlayerInstallManager.log file saved at  ~/Library/Logs/.  Upload the file to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud

- see Where do I find the Flash Player installation log on the Macintosh?  for assistance - scroll to the section for 'File #2 - FlashPlayerInstallManager.log'

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

no and the newest version i think

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

Please provide the previously requested files

Also, please to go System Preferences > Flash Player > Updates and post a screenshot of the Updates window.

Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

https://files.acrobat.com/a/preview/68ae7099-e653-42c2-8e24-0c322622d204

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

https://files.acrobat.com/a/preview/68ae7099-e653-42c2-8e24-0c322622d204

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 02, 2018 Mar 02, 2018

Copy link to clipboard

Copied

LATEST

The log files you provided are completely truncated.  I've not seen one that looks like the one you provided, and it's not normal to be like this.  Here is a screenshot of the file you provided:

Screen Shot 2018-03-02 at 9.27.23 AM.jpg

Is this what the file looks like when you open in it on you system (using the default Console app)?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

sent it thx for help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines