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mac flash player download won't work

New Here ,
Feb 16, 2018 Feb 16, 2018

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says uninstall i click on it but won't do anythingScreen Shot 2018-02-16 at 12.06.22.png

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Adobe Employee ,
Feb 16, 2018 Feb 16, 2018

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Thank you for reporting.  I'll look into the uninstall link not working.  The uninstaller is posted at Uninstall Flash Player for Mac OS

What version do you have installed and what version where you attempting to install?

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New Here ,
Feb 17, 2018 Feb 17, 2018

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my version is early 2009 10.11.6

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Adobe Employee ,
Feb 20, 2018 Feb 20, 2018

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I meant, which version of Flash Player do you have installed and what version are you attempting to install?


Where you able to install Flash Player after uninstalling the version that was installed?


Please provide the FlashPlayerInstallManager.log file saved at  ~/Library/Logs/.  Upload the file to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud

- see Where do I find the Flash Player installation log on the Macintosh?  for assistance - scroll to the section for 'File #2 - FlashPlayerInstallManager.log'

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New Here ,
Mar 01, 2018 Mar 01, 2018

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no and the newest version i think

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Adobe Employee ,
Mar 01, 2018 Mar 01, 2018

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Please provide the previously requested files

Also, please to go System Preferences > Flash Player > Updates and post a screenshot of the Updates window.

Thank you.

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New Here ,
Mar 01, 2018 Mar 01, 2018

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https://files.acrobat.com/a/preview/68ae7099-e653-42c2-8e24-0c322622d204

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New Here ,
Mar 01, 2018 Mar 01, 2018

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https://files.acrobat.com/a/preview/68ae7099-e653-42c2-8e24-0c322622d204

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Adobe Employee ,
Mar 02, 2018 Mar 02, 2018

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The log files you provided are completely truncated.  I've not seen one that looks like the one you provided, and it's not normal to be like this.  Here is a screenshot of the file you provided:

Screen Shot 2018-03-02 at 9.27.23 AM.jpg

Is this what the file looks like when you open in it on you system (using the default Console app)?

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New Here ,
Mar 01, 2018 Mar 01, 2018

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sent it thx for help

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