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Mac OsX trackpad scrolling?!?

Community Beginner ,
Apr 19, 2012 Apr 19, 2012

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It seams like whenever I try to scroll up in a Flash/Flex application, the  content gets automatically scrolled bck down...

I'm using a up-to-date Mac running OsX Lion with th latest version of the Flash Player!

Anyone has a slight idea of waht's wrong?

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correct answers 1 Correct Answer

Community Beginner , Apr 20, 2012 Apr 20, 2012
We made some more investigation in our codebase to realize we were carrying an old library from a previous project dated from 2008 in which we faced scrolling issues on Mac computers : (ExternalMouseWheelSupport - http://hasseg.org/stuff/FlexOSXMouseWheel/asdoc-output/org/hasseg/externalMouseWheel/ExternalMouseWheelSupport.html)We removed and voilà!

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Community Beginner ,
Apr 19, 2012 Apr 19, 2012

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by the way; I already tried to disable the "natural scrolling" option, but the problem persist...

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Adobe Employee ,
Apr 19, 2012 Apr 19, 2012

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What browser are you using?  Can you point me to an example?

Thanks,

Chris

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Community Beginner ,
Apr 19, 2012 Apr 19, 2012

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I tried it with both Safari and Chrome...

I don't have any external example to point you to. We are working on an Flex application that involve many scrolling areas, but this issue really is a show stopper up to know!

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Adobe Employee ,
Apr 19, 2012 Apr 19, 2012

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Could you open a bug on this at bugbase.adobe.com?  Please include some sample code so we can review your implementation and try to reproduce the problem internally. 

I'd also suggest posting about this at the Flash Pro forums to see if any other developers have encountered this issue and if they have any solutions or workarounds they can share.

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Community Beginner ,
Apr 20, 2012 Apr 20, 2012

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I made a few more tests this morning. I connected a standard wheel mouse to my mac and the scroll work as expected... It looks like the probleme is stricly related to the built-in (or magic) trackpad and the many available gestures!

We are going to create a sample application that reproduce the issue and open a bug with the code snippe...!

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Community Beginner ,
Apr 20, 2012 Apr 20, 2012

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We made some more investigation in our codebase to realize we were carrying an old library from a previous project dated from 2008 in which we faced scrolling issues on Mac computers : (ExternalMouseWheelSupport - http://hasseg.org/stuff/FlexOSXMouseWheel/asdoc-output/org/hasseg/externalMouseWheel/ExternalMouseWh...)

We removed and voilà!

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Community Beginner ,
Oct 01, 2012 Oct 01, 2012

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Hi
Just to be clear...
This class was the problem or the cure?

Can you give a quick pointer as to how to solve the problem you mentioned?

We're facing the exact same use-case

scrolling is working fine on our flex web app on all browsers on windows

the only problem is Macbook trackpads.

mousewheel works fine.

would appreciate your help

thanks

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Community Beginner ,
Feb 10, 2013 Feb 10, 2013

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Hi all

We have a flex web app that has a main vertical scroller and obviously needs to work on mackbooks

Did any of you found a solid solution he wishes to share?
We've been waiting for ages for Adobe to fix this bug

Any ideas?

this thread is lacking clear resolutions

I'd really appreciate if any of you can point out the right direction

(assuming there is one...)

thanks!

c

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Community Beginner ,
Feb 10, 2013 Feb 10, 2013

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I opened a bug for it
If you see this post, please vote for it here - https://bugbase.adobe.com/index.cfm?event=bug&id=3498166

thanks

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Adobe Employee ,
Feb 13, 2013 Feb 13, 2013

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Cosmits,

Just saw your PM's to me.  Sorry for the delay but thank you for opening the bug report.

Chris

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Community Beginner ,
Feb 13, 2013 Feb 13, 2013

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Hi Chris
You might want to check out this thread as well

http://forums.adobe.com/message/5070767#5070767

thanks

Ajar

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