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Needing to keep Flash

New Here ,
Sep 07, 2020 Sep 07, 2020

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Hello, I've just purchased Photoshop Elements and the download wants me to uninstall Flash.  I'm currently writing a Family History book using MyCanvas which requires Flash.  What should I do?

Thank you

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Adobe Community Professional ,
Sep 07, 2020 Sep 07, 2020

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Which operating system do you have?

 

What is your default browser?  On Win 10, the Flash player comes with your OS updates, not by direct download.  Maybe you have an older Flash Player version on your system that's creating a conflict.

 

Which version of Photoshop Elements did you get? 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 08, 2020 Sep 08, 2020

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I have Windows 10
Browser: Google
Photoshop Elements 2020

Now I have to be completely honest, I'm 72 years old, I'm female, I'm not
real computer savvy BUT I do follow good instructions. Due to being 60+
pages into this book I'm creating in MyCanvas, I don't want to loose any of
the year+ work I've done. Thank you for helping me,
marion

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Adobe Community Professional ,
Sep 08, 2020 Sep 08, 2020

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Thanks for that information.  This is a public web forum.  If you use e-mail to reply, please remove your e-mail signature first.  Otherwise your personal information could be exploited by robot harvesters and spammers.

 

Do you have a 2nd computer on which you could load Photoshop Elements 2020?

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 08, 2020 Sep 08, 2020

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No, I don't have a 2nd computer

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Adobe Community Professional ,
Sep 08, 2020 Sep 08, 2020

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 I think you may have one or more older versions of Flash Player on your system that need to be removed. Use the Flash Uninstaller below.  NOTE: This will NOT remove Flash Player included with Microsoft Edge, Internet Explorer or Google Chrome browsers on Win10. 

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

 

Restart your computer before and after installing PSE. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Most Valuable Participant ,
Sep 08, 2020 Sep 08, 2020

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LATEST

I am mentioning this in case you missed it, because it is very important. At the end of 2020 Flash Player reaches end-of-life and will be blocked for almost all users. Almost all Flash-based web sites and apps will stop working. More info from Adobe https://www.adobe.com/products/flashplayer/end-of-life.html

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