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No reply from emails about adobe flash player distribution Signup

New Here ,
Jul 31, 2018 Jul 31, 2018

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My Parent Company upgraded the corporate time clock system 3 weeks ago and it no longer uses Java, but without warning, now Adobe Flash for Firefox, so without notice i need to install Flash on 700+ PCs. So i signed up for Adobe flash player distribution to get the MSI to deploy it with GPO, the signup said 3 business day and it has been 3 weeks and still no reply! so far we are manually installing adobe as needed but i need the MSI to properly deploy this to all PCs. is there a way to contact adobe directly about this!

Thanks

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Adobe Employee , Jul 31, 2018 Jul 31, 2018

Please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team.  To send a private message, click on my user_name link and then on the Message button link.  For reference, please include a link to this discussion topic.

Thank you.

--

Maria

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Adobe Employee ,
Jul 31, 2018 Jul 31, 2018

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Please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team.  To send a private message, click on my user_name link and then on the Message button link.  For reference, please include a link to this discussion topic.

Thank you.

--

Maria

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Adobe Employee ,
Aug 01, 2018 Aug 01, 2018

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Also, if you haven't, if you have a perimeter email quarantine or security scanner (Postini, etc.), I'd recommend checking to see if the reply is there.  Adobe sends the credentials in an encrypted PDF, and a lot of similar systems will quarantine it because it's not inspectable....

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