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No video, audio only

New Here ,
Oct 17, 2013 Oct 17, 2013

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I have the latest flash player and now I can't play embedded videos.  I get audio but the video is just a black screen.  I can go to youtube and have no problems but watching videos embedded on say facebook or something I get nothing.  I'm not very good with computers so please be gentle.

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LEGEND ,
Oct 17, 2013 Oct 17, 2013

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What is your operating system?  What is your web browser?  What is your Flash Player version?

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New Here ,
Oct 18, 2013 Oct 18, 2013

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I will be watching this as well as it is VERY similar to the problem I am having with Windows 7, Internet Explorer and Flash Player 11.

    Did some more checking and testing based on some recommendations I have read and have a couple oibservations. First, when I don't have Adobe Flash Player installed or I have ActiveX Filtering checked in Internet Explorer, when I go to YouTube it informs me that I need to install Adobe Flash Player. Now when it is installed and ActiveX Filtering is NOT checked, videos will play from YouTube. Doesn't that indicate that the Flash Player IS install in Internet Explorer and IS working?

    If the above is proof that Flash is installed then why when I go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html and check ANY of the settings do I see NOTHING?  When I go to the sites I can't get video on and right click to show options and I click SETTINGS nothing happens. If I check Global settings, it lets me have access to them. Now, when using You Tube and the videos are showing, I can right click and have access to BOTH the SETTINGS and GLOBAL SETTINGS.

   Another interesting point. When I check the GLOBAL SETTINGS and go to ADVANCED it shows an AcitveX Version of 11.9.900.117 but it shows the plugin NOT INSTALLED. I downloaded the Plugin and installed it and it still shows NOT INSTALLED.

Message was edited by: jayp54

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New Here ,
Oct 18, 2013 Oct 18, 2013

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Windows 7, Internet Explorer, Version 11.9.900.117, thank you in advance for any help at all.

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New Here ,
Dec 12, 2013 Dec 12, 2013

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I've had this same issue (hear audio but don't see video for most embedded web video)...tried uninstalling and re-installing flash player with no change.  The problem is happening in both IE 11 and Chrome, so it doesn't seem to be a browser problem.  Any more ideas?

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Guest
Jul 18, 2014 Jul 18, 2014

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Any answer for this problem?  I too cannot see embedded videos- audio only!

PLEASE HELP!

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New Here ,
Apr 27, 2018 Apr 27, 2018

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Seriously?! In 5 years nobody has an answer to this?!  C'mon!!!

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Advisor ,
Apr 28, 2018 Apr 28, 2018

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there is no answer since this thread is not relevant anymore.

YT does not use flash for their video today.

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Adobe Employee ,
Apr 30, 2018 Apr 30, 2018

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Given the age of this issue, and the fact that YouTube hasn't used Flash video in years, I'm locking this topic.

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