Ooops, a loading error has occurred. Error #2046

[ozziec1105]

anyone know how to fix this loading error?

[MeenakshiNegi]

Hi Ozziec,

Could you please elaborate the issue you are experiencing.

As you get this error message, please let us know what exactly you are trying to load when you get this error message.

Also, try once the troubleshooting steps provided here: I am getting error #2046 in mac 10.5.8 and safari 5.0.6

Check if you have the similar issue.

Let us know if you need any help.

Regards,

Meenakshi

[ozziec1105]

Hi, I was trying to open a video lesson on planbook.com on windows 10 and kept getting an error message. It would not open the video lesson.

[MeenakshiNegi]

Hi Ozziec,

Sorry for the delay in response.

It seems that the issue is related to the Adobe Flash Player.

Did you try the troubleshooting steps mentioned in the last reply?

It will be helpful if you can share the screenshot of the error message you get.

To add the screenshot here, please use the insert icon provided on the reply window as shown below:

Once you click on this icon, you get a small window.

Click on Insert Image and then browse the location where you have saved the screenshot file.

Select the file and click on Open > Insert Image.

Let us know if you need any help.

Regards,

Meenakshi